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Vans: Researcher, Human Factors, Footwear

VF Corporation
Costa Mesa, California
Closing date
Jul 18, 2024

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Position Type
Research Scientist / Analyst
Full Time
Organization Type
The Human Factors Researcher for Footwear is involved in all parts of the product testing process, from tester recruitment to samples logistics, survey creation and distribution, and report creation and presentation.

Join the Vans Family

Vans is the original action sports footwear company, rooted in authenticity and creativity. Founded in 1966, we have thrived on a legacy of impacting our greater community through four pillars: action sports, music, art and street culture. We are constantly inspired by the creative voyagers within our company and community. For them, creativity is about the journey, not just the output. Our mission is to empower everyone to use creativity to discover themselves. Our vision is to create a world where anyone can be their unique self.

At Vans, our culture sets us apart and influences everything we do. We are driven by our five values: We have HEART - also referred to as the "Van Doren Spirit". We are relentlessly CURIOUS about our consumers and the world around us. We are UNAPOLOGETICALLY AUTHENTIC and whole heartedly believe the most "Off the Wall" thing you can do is be yourself. We are driven by a spirit of INGENUITY. And we are passionate about local COMMUNITIES. And most of all, we are a family that has fun together.

At Vans we empower creative exploration and inspire youth culture through a commitment to inclusivity. We welcome anyone and everyone into our global family and proudly celebrate and environment where individuality is embraced, equal opportunities thrive, and everyone is empowered to reach their greatest potential.

By joining our family, you will be immersed in an environment of incredibly supportive and collaborative people. We work hard across a multitude of initiatives to bring the Van Doren Spirit to life. We live for what we do.

How You Will Make a Difference

What you will do:

We are seeking a versatile Human Factors Researcher to join our Fit and Wear Test Team. This role will involve working closely with Product Testing, Product Innovation, and Product Development teams to ensure our footwear products meet the needs and expectations of our customers in terms of fit, comfort, and performance. The ideal candidate will conduct user research, design and execute testing methodologies, analyze data, and provide actionable insights to inform product development decisions

How you will do it:
  • Conduct user research to understand the diverse needs and preferences of customers related to footwear fit and wear.
  • Design, execute, and analyze testing methodologies, including fit, wear, dynamic, and lab tests, using Qualtrics software.
  • Recruit participants for fit and wear tests, coordinate testing logistics, and collect feedback through surveys and qualitative interviews.
  • Participate in organizing off-site test sessions and facilitate iterative testing sessions to evaluate product prototypes.
  • Analyze quantitative and qualitative data collected during testing to identify patterns, trends, and areas for improvement.
  • Create synthetic reports of all tests using Qualtrics software and assist in test analysis to be shared with development and product creation teams.
  • Provide concise and exhaustive test reports to contribute to key decision-making and continuous improvement in all areas of product creation.
  • Work closely with cross-functional teams, including sales operations, distribution center, and shipping departments, to ensure seamless integration of research insights into product development.
  • Foster collaboration and communication between the Fit and Wear Test team and other departments.
  • Stay updated on industry trends, best practices, and emerging technologies in footwear design and user experience.

What success looks like:
  • Must be willing to go over and beyond to retain a high quality of work, while meeting key milestones.
  • You will work closely with your fellow testing teammates, as well as cross functionally on internal projects, while also helping evolve testing techniques and best practices that shape the testing of tomorrow.

Free To Be, Inclusion & Diversity

As a mission-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.

Skills for Success

Years of Related Professional Experience: 3+ years

Educational Position Requirements:

A formal education and subsequent undergraduate/graduate degrees are nice to have, but we are most interested in your total experience and professional achievements.

What we expect you already know:
  • Background in HCI, psychology, anthropology, cognitive science, or a related field
  • Solid understanding of UX research methods, with the ability to design and execute research studies.
  • Excellent communication and collaboration skills, with the ability to work effectively in cross-functional teams.
  • Strong analytical skills and attention to detail, with the ability to derive actionable insights from data.
  • Experience conducting user research, usability testing, and qualitative interviews.
  • Knowledge of footwear design and manufacturing processes is a plus.
  • Passion for delivering exceptional user experiences and advocating for user-centric design principles.
  • Familiarity with basics in foot anatomy and biomechanics.

What we will teach you:
  • We will connect you with a variety of cross-functional stakeholders across Vans, VF and our portfolio partner brands to achieve common goals and exchange best practices
  • Become highly proficient in Qultrics survey software
  • Quantifying feedback from testers to share meningfull findings back to crossfuctional teams.

VF Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Perservere.

What's in it For You

We're in the business of unleashing human potential, driven by the ideas, energy and commitment of our people. That's why we offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates. When it comes to benefits, we're the total package. Go to and click on "Looking to Join VF?" to learn more.

Our Parent Company, VF Corporation

VF is one of the world's largest apparel, footwear and accessories companies connecting people to the lifestyles, activities and experiences they cherish through our family of iconic outdoor, active and workwear brands. At the heart of our journey lies our company-wide purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It's the reason we come to work every day. It's a commitment shared by our global associates across all brands. Our purpose unites us and leads us to pursue our goals, together. This is our calling. Learn more at

We just have one question. Are you in?

Hiring Range:

$82,080.00 USD - $102,600.00 USD annually

Incentive Potential: This position is eligible for additional compensation awards that may include an annual incentive plan, sales incentive, or commission potential. Specific details of the additional compensation eligibility for this position will be provided during the recruiting and interview process.

Benefits at VF Corporation: You can review a general overview of each benefit program offered, including this year's medical plan rates on and by clicking Looking to Join VF? Detailed information on your benefits will be provided during the hiring process.

Please note, our hiring ranges are determined and built from market pay data. In determining the specific compensation for this position, we comply with all local, state, and federal laws.

At VF, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual's race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at VF will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.

Pursuant to all applicable local Fair Chance Ordinance requirements, including but not limited to the San Francisco Fair Chance Ordinance, VF will consider for employment qualified applicants with arrest and conviction records.

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