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Program Supervisor

Resources For Human Development, Inc.
Haverford, Pennsylvania
Closing date
Oct 12, 2023

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Position Type
Full Time
Organization Type
Description/Job Summary
Have you heard? Resources for Human Development (RHD) is hiring!
Our ideal candidate is values oriented, service driven, and not just looking for their next job, but a career...
Is that you?
Who We Are
We are a DIFFERENT kind of company!
As employee of RHD, your ideas, thoughts, and experience will be valued. RHD emphasizes group decision-making and multi-level thinking, so that staff has maximum authority, creativity, freedom, and support to help meet the needs of the people we serve, without the cumbersome centralized bureaucracy.
How Will You Make An Impact
The position is responsible for upholding RHD values, adheres to the standards of DDAP, OMHSAS, Magellan, Medicare, and any other funding or licensing bodies. The Care Coordination Supervisor oversees a team of care coordinators in order to ensure that services are being provided according to program specific guidelines, and policies. The supervisor assures that the delivery of services are robust and recovery and resiliency oriented. The supervisor assesses the quality of services being delivered and develop change strategies as needed in order to empower employees to support participants in the pursuit of their goals.
- Ensure that all practices align with program standards.
- Hiring and supervising all new staff, including onboarding/new hire paperwork and training.
- Engaging with, managing, screening, assigning, and tracking all referrals.
- Reviewing, approving and processing all progress notes in electronic health record (EHR) by providing careful review of service delivery and accuracy.
- Utilizing various reports to reflect and monitor any necessary information and measure program outcomes, such as tracking services provided to participants, open cases, termination of cases, productivity, compliance, etc.
- Coordinating clinical aspects of team supervision and consultation and provide a minimum of monthly individual supervision to all staff.
- Calculate, track, promote, and maintain employee engagement through individual, group, and field supervision.
- Coordinating and leading consultation meetings.
- Coordinating continuing education trainings for employees.
- Participating and engaging in leadership and clinical meetings to ensure coordination of care between the treatment team.
- Model engagement skills and foster positive relationships.
- Attend county meetings in order to stay current with current trends, opportunities, and barriers while positively representing RHD/LMCMS.
- Collaborate and coordinate with county representatives as well as other providers in order to promote RHD/LMCMS and maintain positive affiliations and linkages.
- Mentor all staff in the areas of professionalism, crisis management, effective communication, and professional growth.
- Assist the agency with creating and maintaining a welcoming environment for both participants and employees.
- Attend and/or facilitate any needed trainings in support of current or future programming.
- Facilitate staff and team meetings.
- Promote and facilitate continuing alignment of the program.
- Participate in marketing and positive community interactions as needed.
Required Experience
5 years mental health direct care experience, and supervisory experience preferred.
Required Education
- A Bachelor' s degree in sociology, social work, psychology, counseling, education, gerontology, anthropology, criminal justice, or related area. Master's Degree Preferred.
Required Qualifications
- Strong knowledge of community resources, hospital admission and discharge processes, recovery principles and language, and peer support practices and values.
- FBI, Child Abuse, and PA Criminal History Clearance
- Valid driver's license
Program Summary
Lower Merion Counseling & Mobile Services has been providing a broad range of mental health and substance abuse services for over 40 years. Lower Merion Counseling & Mobile Services offers help to people whose lives have been affected by mental illness and/or substance abuse. We provide services in a responsive and respectful manner with sensitivity to issues of gender, ethnicity, culture and sexual identity. LMCMS strives to educate ourselves, people who participate in our services and our community about mental illness and substance abuse, and the hopeful possibilities of treatment and recovery. We support people to maximize independent living and improve the quality of their life through community-based treatment. Our staff includes psychiatrists,crnps, therapists, case managers, certified peer specialists, and other mental health professionals.
Resources for Human Development is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic information, veteran, or disability status.

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