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Outreach and Instruction Librarian

California Institute of Integral Studies
San Francisco, California
Closing date
Oct 4, 2023

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Position Type
Archivist / Curator / Librarian
Full Time
Organization Type

San Francisco, CA


Staff Positions

Posted On:

Mon Jun 26 2023

Job Description:The University's commitment to quality instruction and innovative research is expressed in the collections of the Laurance S. Rockefeller Library. The Library collections include a broad selection of disciplinary and transdisciplinary scholarly materials in physical and electronic formats: books, journals, audiovisual materials, research databases, and academic tools.

The Library supports the research and learning in all schools at CIIS, and the collection is particularly strong in the fields of counseling, psychology, philosophy and religion, East-West comparative studies, integrative and complementary health, social and cultural anthropology, human sexuality, diversity and social justice, various facets of an integral worldview, and perennial wisdom.

The Library has a strong commitment to inclusive, mindful, and antiracist practices and all library staff members will contribute to advance the goal of fostering a diverse and inclusive community at CIIS.


The Outreach and Instruction Librarian will lead and implement the outreach and engagement efforts of the Laurance S. Rockefeller Library, promote the Library's collections and services, and situate the Library as a key partner in student learning at CIIS. This position will also participate in the development, delivery, and assessment of services that support the teaching, learning and research needs of the CIIS community, for undergraduate students, graduate students, and faculty. They will be an integral member of the reference staff providing online and in-person reference support and lead the development, delivery, and assessment of library instruction to promote information literacy and support the curriculum of our academic programs.

Additionally, they will participate in collection development activities, develop research guides, tutorials, workshops, and supportive educational materials.



Develop, distribute, and maintain physical and digital promotional materials that effectively communicate the Library's role and services to the CIIS community.Partner with other CIIS departments that engage in outreach, promotion and engagement, including Office of Strategic Communications and Relations and Student Affairs.Engage with university colleagues and be the primary person to support campus events and programs including library tours, new student orientations, and open houses.Coordinate, schedule, and participate in the creation and maintenance of library-related programs and events to engage and empower learners and enhance the overall patron experience in the Library.Lead efforts to keep Library in alignment with University branding and contribute to the Library's Web site content and design, including the Library's homepage, LibGuides, tutorials, videos, as well as graphic design elements.Develop tools to assess efficacy of library outreach efforts and use data to keep in-person programming up to date, relevant, and aligned with the University's mission.


Collaborate with the Reference and Instruction Librarian to implement innovative pedagogy and instruction strategies while continually assessing and developing the Library curriculum, including working with faculty and Academic Programs to create co-curricular learning outcomes that support information literacy, research skills, and technical and media literacy.Develop and deliver research skills and information literacy instruction, library orientations, and special topic library workshops.Plan and participate in embedded librarianship at intensives, retreats, and cohort weekends as a part of the Reference Team; some evening and weekend work will be required (particularly at the start of each semester).Regularly assess effectiveness of library instruction through in-person and online surveys and questionnaires, or other methods in collaboration with reference and instruction colleagues, and work with the Reference and Instruction Librarian and the reference team to prepare evidence for formal assessment plans and reports.Support the Reference and Instruction Librarian in coordinating the instruction service, including logistics and maintaining library instruction calendar and internal instruction-related documentation.


Provide individual and group research assistance: in-person, online, on the phone, chat, and by e-mail to Library users (from bachelor's completion through faculty level)Participate in reference chat service (Springshare LibChat) and help staff the support ticketing system (Springshare LibAnswers)Coordinate Reference Team logistics, including managing the reference schedule and facilitating Reference Team meetingsCollaborate with the Reference and Instruction Librarian to shape the direction of programming, delivery, and pedagogy of reference servicesOffer scholarly advising, research support and aid in study skills and digital literacy developmentDesign, create, curate and maintain Library content to support reference, instruction, and Library operations: LibGuides, FAQs, handouts, virtual and physical displays, demonstration videos, tutorials, and other informational and training materialsTrain circulation staff to provide ready-reference services and to field and escalate reference questions that come to the Circulation Desk and through e-mail

Academic Liaison

As a program liaison, work with Faculty and Program Staff to promote library services, assess programmatic needs, and provide customized content to Academic ProgramsWork closely with other Library Staff to support course reserves and coordinate instruction requested from assigned programs and departments

Collection Development

As a function of liaison activities, recommend titles for the subject areas relevant to assigned programs and departments, actively curating the collections to be aligned with the teaching, learning and research needs of the University.Per CIIS Library collection development policy, assess and shape the Library collections with a specific emphasis on electronic books and digital A/V resources, including journals and databases

Other areas of responsibility

Participate in staff meetings, planning and problem-solving meetings, and special projects as well as in general work as a member of the Library teamAs needed, assist patrons at Circulation Desk with locating materials and related mattersOther tasks may be assigned, and responsibilities may shift, in response to Library needs and changes in the University and higher education

Professional Development

Stay current with advances and concepts in applicable library fieldsPursue trainings and courses on product changes, technical advancements, and new concepts as neededAttend workshops and conferences related to job responsibilities as staff development funds allowAdvise Library colleagues and the Library leadership on developments in libraries and make recommendations for actionable items when appropriateEngage in leadership opportunities and committees and other service work within library, University and external professional groups



Demonstrated commitment to access, equity, diversity, and inclusion through:continuous engagement in intersectional self-reflection and cultural humility, insomuch as inclusive and mindful professional practices pervade, and equity is foregrounded in professional workexamination of the ways that authority, academic and otherwise, is constructed and contextual, and facilitation of practices that allow for diverse ways of learning and knowing in the conduct of academic research

Master of Library Science (or equivalent) from an ALA-accredited institutionMinimum one year of experience as a librarian, preferably in an academic library settingTwo years of experience in training or instruction (or equivalent teaching experience), preferably in an academic library settingDemonstrated ability to design learning outcomes and provide instruction to promote information literacyExperience planning, promoting, and delivering programming, preferably in an academic settingExperience using graphic design, video editing, and Web development applications, presentation software, and collaborative tools used to support instruction and events and to design instructional and promotional materialsExperience offering research support and reference servicesStrong organizational, planning, and problem-solving skills, as well as ability to successfully balance priorities and multitaskExcellent verbal and written communication skills and demonstrated professionalism. The ability to authentically engage and listen attentively is critical for successDemonstrated ability to work independently, as well as flexibly, collegially, and collaboratively with diverse constituencies in a busy office and across departmentsComfort with ambiguityUnderstanding that job duties continue to change with the evolving research library environmentWillingness to explore new technologies and to find ways to incorporate them in order to enhance services and complete tasks more efficientlyAbility to adapt quickly to new standards and requirements


Experience with the following applications:Springshare suite of Library software, such as LibGuides CMS, LibCal, LibAnswers LibChat and LibWizardExperience using Zoom, Camtasia, Canva, Loom, Padlet, G Suite, Microsoft Office 365, and the Adobe Creative SuiteCourse management systems, preferably CanvasLibrary acquisitions software, preferably GOBIOCLC WMS integrated library system (ILS)


Full time/40 hours week.

Some weekend/evening hours will occasionally be required.


Occasional work performed alone. Continuous virtual presence for collaboration with others, and constant work around and with other people.


This position requires attention to detail, good memory, ability to work under deadline pressure, sitting and standing for long periods of time, oral and written communication, keyboarding for significant portions of the workday, pushing, pulling, bending, stooping, reaching, patience, and tact to perform the essential functions in a library setting.


FLEX: three days/week on campus (flex to add onsite as needed for events and with seasonal demand, and possible flex to more remote when classes are not in session)

Additional Information:WAGES AND BENEFITS

Salary range: $65,000 - $70,000


Working Conditions

-- Duties are primarily performed in an office environment at a desk or computer terminal, typically Monday through Friday.Background Check

-- Due to the sensitivity and requirements of this position, you should expect to undergo and be cleared of an employment background/criminal check, if extended an offer for employment. You may also be asked to provide proof of educational degree(s), licenses, or credentials pertinent to the position. If your job requires driving on behalf of CIIS you will be required to provide proof of a valid driver's license.Visa Sponsorship

-- Visa sponsorship is not available for this position. Applicants must currently be authorized to work in the United States for any employer.Relocation Assistance

-- This position is not eligible for relocation assistance.


CIIS strives to cultivate and preserve a culture of inclusion and belonging as part of its Seven Commitments. More than accept difference, we honor and celebrate our staff's diversity of experiences, perspectives, and identities. Together, our community creates and maintains working and learning environments that are inclusive, equitable, accessible, and welcoming.

CIIS is proud to be an equal opportunity employer. We are committed to providing an open, fair, inclusive, non-discriminatory environment for all individuals across differences of race, religion, sexual orientation, gender identity, national origin, socioeconomic status, ethnicity, age, physical ability, or medical condition. We seek to increase the presence, representation, and inclusion of U.S. historically under-represented people of color, international, bilingual, and bicultural students, faculty, and staff; and, to provide an environment that will attract and retain individuals identified as lesbian, gay, bisexual, transgender, queer, questioning and intersex (LGBTQQI+). CIIS is committed to compliance with all fair employment practices regarding citizenship and immigration status.


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