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Internship - Consumer Insights, Field Interviewing & Management (Fall 2023)

NBC Universal
Edgewood, Florida
Closing date
May 28, 2023

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Position Type
Full Time
Organization Type
Fall 2023 Semester:
- Applications Close: May 26th, 2023, at 11:55PM ET. Submit your application as soon as possible - don't delay!
- Program Dates: Approximately September 2023 - December 2023
JOB SUMMARY: Consumer Insights intern will have a holistic view on how field teams run interviews with Guests, the measures taken to monitor data quality, and the coding process. Intern will gain experience assisting management with the training, oversight, coding, and reporting of qualitative data for the Universal Parks & Resorts Consumer Insights function.
- Assists in conducting a variety of semi-structured and open-ended field interviews within the Universal theme parks, utilizing handheld tablets, camcorders, and/or smart phone devices.
- Supports management in measuring and monitoring data quality, including how field interviewers are trained to collect data, and the coding process including monitoring intercoder reliability.
- Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training, and Team Member involvement activities.
- Performs other duties as assigned.
- In pursuit of an Associate, Bachelor or Graduate degree at an Accredited Institution with current class standing of Junior or above.
- Recent graduates will not be eligible for this program.
- Minimum cumulative 3.0 GPA is preferred.
- An official transcript may be required upon request.
- Preferred majors include: Anthropology, Sociology, Political Science, Market Research.
EXPERIENCE: Prior internship experience related to position is preferred.
Preferable skills for success in role include but not limited to:
- Must be efficient in Microsoft Office Programs including, but not limited to: Word, Excel, and PowerPoint.
- Strong interpersonal skills, problem-solving abilities and organization.
- Exceptional attention to detail.
- Superior written & verbal communication skills.
- Work in a fast-paced environment and adhere to deadlines.
- Ability to work autonomously and/or in teams.
- Consistent attendance.
Please note the following:
- This internship will be an in-person experience, based in our Orlando offices.
- Interns must be currently pursuing a degree at an accredited university, and must have a graduation date later than December 2023.
- Universal Orlando does not provide housing. Interns are responsible for their own housing and transportation.
- In addition to all of our internships being paid, you may be eligible for financial assistance towards housing if applicable. Specific details about eligibility would be provided at the time of offer.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.
Universal Orlando Resort. Here you can.
Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & © 2023 Universal Studios. All rights reserved.

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