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Design Researcher

Techtronic Industries North America, Inc.
Sandy Springs, South Carolina
Closing date
Mar 30, 2023

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Position Type
UX / Design Researcher
Full Time
Area Studies, North American Studies
Organization Type
Job Description:
TTI is a world-class leader in design, manufacturing and marketing of power tools and accessories, outdoor product equipment and floor care for consumers, professional and industrial users in the home improvement, repair and construction industries. Our unrelenting strategic focus on powerful brands, innovative products, operational excellence and exceptional people drives our culture. This focus and drive provides TTI with a powerful platform for sustainable leadership and strong growth.
Our brands and products are recognized worldwide for their deep heritage, superior quality, outstanding performance and compelling innovation. Our products include professional power tools and accessories, outdoor power equipment and floor care. Our brands include Milwaukee®, HART®, AEG®, Ryobi®, Homelite®, Oreck®, Hoover®, Dirt Devil® and Vax®.
Job Summary:
We are looking for a Design Researcher to join our Advanced Concepts team at TTI within the Consumer Power Tools Division for Ryobi & Ridgid Brands in Anderson, South Carolina. The Design Researcher will join the Advanced Concepts team of researchers, designers, and engineers in exploring our users' needs, pain points, and contexts of use to develop testable concepts and prototypes that can be evaluated through user testing to deliver actionable insights to the Product Development team. The Design Researcher is responsible for working with a variety of stakeholders to develop and execute a research plan and deliver actionable insights and recommendations. The primary research methodology of this Design Research role is in-field qualitative research, with supplemental quantitative and online research.
- Research Study Planning
- User Recruitment
- In-Field Research
- Interviews
- Prototype Testing
- Jobsite Shadowing
- Online Research
- Interviews
- Background Research
- Data Analysis & Synthesis
- Research Report Creation
- Actionable Insights
- Consideration of Stakeholder Priorities
- Graphic Layout of Information
- Brainstorm Facilitation
- Bachelor's Degree in one of the following or related: Industrial Design, Psychology, Marketing, Sociology, Anthropology, Business Strategy & Innovation
- Strong work ethic
- Ability to work within a multi-disciplinary team effectively
- Disposition to thrive in a fast paced environment with responsibility for multiple projects at once
- Experience with basic design principles preferred
- If you have a portfolio or other samples of work (research report, presentation, etc.) please upload a pdf or include a link to a webpage.
About the Advanced Concepts Team:
Advanced Concepts is an early innovation R&D group comprised of researchers, designers, and engineers within the Consumer Power Tool division for the Ryobi & Ridgid brands. We work with teams throughout the company including engineering, industrial design, analytical, and product management to deliver both exploratory and evaluative user research findings that drive concept development and prototype evaluation. We are a very hands-on group that thrives on learning throughout our diverse projects and from each other in our diverse skillsets to create new and innovative products that meet our users' needs. We are hard workers, and we enjoy being part of our lively, wild, and supportive team. Outside of work, our team's hobbies include working on cars & trucks, rock climbing, sailing, hiking, baking desserts, building keyboards, rollerblading, playing video games, mountain biking, and gardening.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
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