Systems and Reference Librarian

About California Institute of Integral Studies:

California Institute of Integral Studies (CIIS) is an internationally recognized leader in integral education. CIIS strives to embody spirit, intellect, and wisdom in service of individuals, communities, and the earth. CIIS has an enrollment of over 1,600 students pursuing degrees in a variety of academic programs in its schools of Consciousness and Transformation, Professional Psychology and Health, Undergraduate Studies.

CIIS is a mosaic of faces and philosophies, backgrounds, and beliefs. Like our faculty and staff, students are intellectually engaged and socially active. Each day brings new experiences that broaden horizons and hone critical thinking. Programs, both inside the classroom and throughout the campus, inspire creativity, nurture community, cultivate curiosity, and foster social good. In addition, CIIS hosts a vibrant art exhibition program and offers a dynamic array of events through its Public Programs & Performances division, including workshops, concerts, and conferences. The University provides low-cost mental health and acupuncture services to the San Francisco Bay Area through its 8 award-winning counseling and acupuncture clinics. CIIS is accredited by the Western Senior College and University Commission (WSCUC.)

CIIS strives to cultivate and preserve a culture of inclusion and belonging as part of its Seven Commitments . More than accept difference, we honor and celebrate our staff's diversity of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. In turn, our diverse and inclusive culture brings us together in ways that empower everyone to connect, belong, and grow.

ABOUT THE CIIS LIBRARY

The University's commitment to quality instruction and innovative research is expressed in the collections of the Laurance S. Rockefeller Library. The Library collections include a broad selection of disciplinary and transdisciplinary scholarly materials in physical and electronic formats: books, journals, audiovisual materials, research databases, and academic tools.

The library supports the research and learning in all four schools at CIIS, and the collection is particularly strong in the fields of: counseling, psychology, philosophy and religion, East-West comparative studies, integrative health, social and cultural anthropology, human sexuality, diversity and social justice, acupuncture and Traditional Chinese Medicine, various facets of an integral worldview, and the perennial wisdom.

The library has a strong commitment to inclusive, mindful, and antiracist practices and all Library Staff members will contribute to advance the goal of fostering a diverse and inclusive community at CIIS.


Job Description:

POSITION SUMMARY

Under the direction of the Associate Director of the Library, the Systems and Reference Librarian administers to the library's various systems and manages updates to ensure library access to all active CIIS students, faculty, and staff. Under the supervision of the University Librarian, this position also serves as a key member on the Reference Team providing research help through reference services, instruction, and collection development. This person maintains professionalism in all manner of interactions, must be well organized, flexible, and enjoy the challenges of supporting the diverse community within our university. Work varies, requiring independent judgment within prescribed standards and procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Administration of the Integrated Library System

• Maintenance of system configuration and interface design to align with Library policies and processes
• First-line technical support and liaison with vendor for support, upgrades, training
• Upkeep of regular data and systems tasks, patron loads, user permissions, admin settings
• Support Associate Director in integrations with other Library systems and school-wide systems

Administration of all Library systems

• Library systems include: Springshare Suite (LibCal, LibGuides, LibStaffer, etc.); OCLC (EZProxy, Tipasa); BePress Digital Commons; ProQuest RefWorks, others as needed
• Project management for all systems upgrades, migrations, implementations
• Set up/remove permissions and logins for library staff; assist in trainings

Primary Technical Contact for Library

• Liaise with USWired for on-campus support, coordinating technical support for all Library desktops, lab computers, servers, equipment
• Liaise with Student Accessibility Services with the technical aspects of accommodation requests
• Coordinate with vendors of library software and electronic resource providers for configuring initial access, gathering pertinent information, identifying opportunities and problems, and proposing solutions
• Collaborate to budget for systems needs

Library Web site, and other CIIS Web presence

• Maintaining, updating, developing and evaluating the Library's Web site
• Working with Library team improve UX and design of web site

Reference

• 10 hours of individual research assistance per week: in person, online, on the phone
• Community support via LibAnswer tickets and Chat
• Instruction: in collaboration with all Reference team members for in-class instruction, orientations, and intensives
• Instructional content design: creating LibGuides, FAQs, handouts, demo videos and other informational and training materials
• Collection development, as a part of the Library Liaison team efforts
• Promote usage of Library resources

Professional Development

• Stay current with advances and concepts in applicable library fields
• Take trainings and courses on product changes and technical advancements, new concepts as needed.
• Keep position manual and operating procedures up to date.

Other Areas of Responsibility

• Participating in Library, University and Consortial meetings and work groups, as necessary
• Assist in supervision of student staff while on-site
• Other duties as assigned

Requirements:

REQUIRED QUALIFICATIONS AND/OR EXPERIENCE

Minimum of two years related technical and professional experience, preferably in an academic library, with specific skills in the following areas:

• Demonstrated commitment to access, equity, diversity, and inclusion through mitigation of biases inherent in communications, interfaces, systems and policies, through equitable access, collection development, greater accessibility, and technological support.
• Master's degree in library/information services from an ALA-accredited program.
• Experience delivering information literacy instruction and providing reference services, preferably in an academic library.
• Familiarity with library software and applications
• Ability to communicate technical language to a wide audience and ability to communicate effectively in technical language with our IT department and vendors.
• Working within Library's service standards, cooperatively and flexibly in a busy office and across departments, successfully balancing priorities and multitasking.
• Demonstrating professionalism in all communications.
• Collecting and interpreting data on usage, user satisfaction, and institutional goals.

PREFERRED QUALIFICATIONS AND/OR EXPERIENCE

• Experience using OCLC WMS, Springshare LibApps, personnel time management software, data entry in resource management system, Ellucian Colleague, or equivalent SIS/higher education ERP.
• Conversant with Copyright law and current interpretations of Fair Use.

Additional Information:

LOCATION

FLEX: 3 days/week on campus (flex to add onsite as needed for events and with seasonal demand, and possible flex to more remote when classes are not in session

WAGES AND BENEFITS

Wages are commensurate with skills and experience and include a competitive benefits package.

NOTES TO CANDIDATE

• Working Conditions - Duties are primarily performed in an office environment at a desk or computer terminal, typically Monday through Friday.
• Background Check - Due to the sensitivity and requirements of this position, you should expect to undergo and be cleared of an employment background/criminal check, if extended an offer for employment. You may also be asked to provide proof of educational degree(s), licenses, or credentials pertinent to the position. If your job requires driving on behalf of CIIS you will be required to provide proof of a valid driver's license.
• Visa Sponsorship - Visa sponsorship is not available for this position. Applicants must currently be authorized to work in the United States for any employer.
• Relocation Assistance - This position is not eligible for relocation assistance.

EQUAL EMPLOYMENT OPPORTUNITY POLICY

CIIS strives to cultivate and preserve a culture of inclusion and belonging as part of its Seven Commitments. More than accept difference, we honor and celebrate our staff's diversity of

experiences, perspectives, and identities. Together, our community creates and maintains working and learning environments that are inclusive, equitable, accessible, and welcoming.

CIIS is proud to be an equal opportunity employer. We are committed to providing an open, fair, inclusive, non-discriminatory environment for all individuals across differences of race, religion, sexual orientation, gender identity, national origin, socio- economic status, ethnicity, age, physical ability, or medical condition. We seek to increase the presence, representation, and inclusion of U.S. historically under-represented people of color, international, bilingual, and bicultural students, faculty, and staff; and, to provide an environment that will attract and retain individuals identified as lesbian, gay, bisexual, transgender, queer, questioning and intersex (LGBTQQI+). CIIS is committed to compliance with all fair employment practices regarding citizenship and immigration status.


Application Instructions:

SCHEDULE

Weekdays, 10:00a-6:00p. Some evening and weekend hours may occasionally be required.

ENVIRONMENTAL DEMANDS

Occasional work performed alone with ability to work remotely from time-to-time. Continuous virtual presence for collaboration with others, and constant work around and with other people.

PHYSICAL ABILITIES

This position requires attention to detail, good memory, ability to work under deadline pressure, sitting and standing for long periods of time, oral and written communication, keyboarding for significant portions of the workday, pushing, pulling, bending, stooping, reaching, patience, and tact to perform the essential functions.

LOCATION

FLEX, 3 days on campus minimum, preferably MWF

WAGES AND BENEFITS

Wages are commensurate with skills and experience and include a competitive benefits package.

EQUAL EMPLOYMENT OPPORTUNITY POLICY

CIIS strives to cultivate and preserve a culture of inclusion and belonging as part of its Seven Commitments. More than accept difference, we honor and celebrate our staff's diversity of experiences, perspectives, and identities. Together, our community creates and maintains working and learning environments that are inclusive, equitable, accessible, and welcoming.

CIIS is proud to be an equal opportunity employer. We are committed to providing an open, fair, inclusive, non-discriminatory environment for all individuals across differences of race, religion, sexual orientation, gender identity, national origin, socio- economic status, ethnicity, age, physical ability, or medical condition. We seek to increase the presence, representation, and inclusion of U.S. historically under-represented people of color, international, bilingual, and bicultural students, faculty, and staff; and, to provide an environment that will attract and retain individuals identified as lesbian, gay, bisexual, transgender, queer, questioning and intersex (LGBTQQI+). CIIS is committed to compliance with all fair employment practices regarding citizenship and immigration status.