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Museum Programs Specialist

Employer
Anchorage Museum
Location
Anchorage, Alaska
Closing date
Aug 12, 2022

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Position Type
Other
Hours
Full Time
Specialty
Museum Studies
Organization Type
Business
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Under the general direction of the Chief Programs Officer, the Museum Programs Specialist (MPS) is responsible for the development and delivery of programming that crosses disciplines and supports the mission of the Anchorage Museum and its community collaborators, using the tangible and intangible resources of the Museum. The position supports the delivery of innovative experiences that enhance understanding and foster curiosity about Alaska and the Circumpolar North. This position works evenings and weekends.

Essential Functions
  • Facilitate a variety of programs for all museum audiences. Programs may include but are not limited to, experiences in the Thomas Planetarium, museum galleries and exhibitions, classes, outdoor spaces, and schools
  • Develop and supervise birthday parties that emphasize the educational element of the Museum with activities that appeal to young audiences
  • Develop, staff, and schedule overnight programs for school groups, community organizations, and members
  • Work within project teams on events such as festivals, symposia, evening programs, and free days
  • Develop and oversee Friday night programming, including First Friday programs
  • Develop and oversee Saturday family programming
  • Oversee and coordinate the bi-monthly programs and exhibitions guide
  • Identify individual audience needs and goals and implement attainable timelines for projects and programs
  • Manage related projects or program budgets, contracts, and reporting
  • Work directly with marketing and public relations staff on the multiple vehicles used for promotion
  • Participate as part of a team overseeing the arrangement, inventory, and upkeep of Museum classrooms, the Discovery Center, and other spaces
  • Maintain a weekly full-time work schedule from Tuesday through Saturday, except when circumstances dictate a temporary change in schedule
  • Recruit, supervise, coordinate, train, and evaluate volunteers and docents to ensure safety, rich learning experiences, and consistent program delivery and evaluation


Non-Essential Functions
  • Research and write curriculum, educator guides, and student and/or family worksheets to enhance the visitor experience
  • Research current trends in fee-based programs and share with other Museum staff the latest trends and forward-thinking approaches.
  • Prepare and analyze statistical reports
  • Participate in rentals, private, and/or special events as requested
  • Perform other related tasks as required
  • Coordinate the annual volunteer spring appreciation luncheon, open houses, classes, workshops, and training schedules
  • Serve as the primary point of contact and communication for adult volunteers and for teen volunteers and their parents/guardians
  • Responsible for developing and monitoring the annual operational budget for the volunteer program
  • Track all docent statistics, including the accurate number of volunteers, hours contributed, audiences reached, and reasons for leaving as well as determine other reports that would help with program management


Knowledge/Skills/Abilities

Knowledge of:
  • Excellent written and oral interpretative skills with the ability to introduce innovative ideas to and inspire curiosity in diverse audiences
  • Professional, responsible, reliable motivated team player with strong interpersonal and organizational skills


Ability to:
  • Effectively, serve as an integral part of a project team and communicate pertinent information to colleagues
  • Work effectively under pressure in a fast-paced environment, prioritize multiple competing tasks, and seek supervisory assistance as needed


Qualifications:
  • Bachelor's degree in education (art, history, or science), museum studies, museum education, the sciences, art, anthropology, history, or other related fields. Equivalent combination of education, training, and experience accepted in lieu of degree.
  • Two years of experience working directly with the public.
  • Two years of experience working with or supervising volunteers.
  • Excellent written and verbal skills

Employee Expectations

As an AMA employee, the incumbent is expected to model the following traits:
  • Foster and maintain open communication and collaboration and actively engage in the exchange of ideas and maintain constructive relationships
  • Initiative and creativity in all aspects of the position
  • Lead by example by maintaining a high standard of professional ethics and conduct
  • Treat everyone with dignity and respect


The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required.
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