Senior Product Designer - Technology & Digital (T&D)

Qualifications

• Bachelor's or master's degree in interaction design, cognitive science, HCI, anthropology, psychology or equivalent experience
• 4+ years of experience in planning, conducting and communicating the findings from user research for digital products and services
• Experience planning and conducting both quantitative and qualitative user research at all stages of product development
• Strong ability to frame key questions, create research plans to address those, conduct research and synthesize the findings into meaningful, actionable insights
• Ability to design and conduct user testing and concept validation (e.g. identify potential solution options for a stated user need and design experiments that help elicit the most viable solution for users)
• Deep knowledge of an array of research methodologies
• Strong understanding of digital product lifecycle
• Comfort working with designers, technical and business teams

Who You'll Work With

You will be based in our Atlanta or Waltham office as a core member of the Design & Innovation team. You will be part of a global team that is distributed across Boston, New York, New Delhi and Prague. The Design & Innovation team is responsible for using user-centered methods to inform the development and delivery of technology-enabled products and services used across the firm. This work ensures that we create experiences that make the work of our colleagues faster, easier and more effective and that we incubate new ways of working that will move the firm forward. Working within the Technology function at McKinsey & Company, we are developing the tools to power the next generation of management consulting. Here, we do not accept our esteemed organization's past success, but challenge it, as we utilize design thinking and digital technologies to create new ways of working that will define the future of how McKinsey delivers professional services

What You'll Do

You will contribute to all aspects of the product development lifecycle, from research and ideation through to detailed design and delivery. In this role, you will collaborate closely with product managers, developers and other disciplines to identify what will be most critical to the success of a product, what it should feel like to interact with a product or service across multiple touchpoints and to define how we bring that experience into reality. You will actively look for opportunities to apply new tools and technologies that can help enrich the capabilities the firm provides to our colleagues to do their work. You will also have the opportunity to be an advocate and coach for design thinking, helping others in the firm develop their knowledge, skills and capabilities in the use of empathetic, inventive and iterative methods for product development.

Industries

• High Tech

Functions

• Technology

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