User Experience Researcher (Market Research Analyst) - Mandarin Speaking

You will be responsible for creating, driving, and implementing a research plan to discover actionable insights for creating the user experience for web-based applications and mobile devices. The research will be agile, keeping pace with the rapid innovation in the team. You will be working closely with a lead researcher, lead designers, and product managers.

You have a deep understanding of the methods and best practicesof market research and user research. You are capable of delivering high-quality outputs, while working quickly on overlapping projects, juggling competing priorities, and organizing yourself.

• Identify and prioritize research questions based on business needs, project goals and risks
• Design and execute research studies with effective research methods (e.g., desk research, interviews, focus groups, usability testing, surveys, competitive analysis etc.), representable participant profile, and efficient recruiting strategy
• Perform data analysis to extract insights and actionable recommendations from qualitative or quantitative data
• Perform market research and analytics to generate market strategies, market trends, segmentations, competitive intelligence, investment prioritization.
• Engage the designers, product managers throughout the research process, and support the team to generate design solutions and product strategies
• Work with external analysts and manages research report gathering
• Excellent strategic, analytical and communication skills

Basic Qualifications

• working experience as a business analyst, market researcher, UX Researcher, or equivalent professional experience required
• Master's degree in human-computer interaction (HCI), experimental psychology, cognitive science, anthropology, information science, business, Economics, or related discipline
• Working knowledge of utilizing various research methodologies
• Advanced experience on behavioral analysis, qualitative analysis, and quantitative analysis (statistics, statistical modeling, data interpretation, etc.)

Preferred Qualifications

• Experience with e-commerce businesses
• Experience with supporting complex system (e.g., enterprise product) design, studying SMB and mid-Enterprise segments as well as vertical markets
• Experience with analyzing log data for user behaviors
• Experience with business analysis, industry analysis, investment analysis, or supply chains analysis
• Fluent in English, and Chinese (Mandarin) will be highly desirable
• A portfolio demonstrating past work experience and deliverables

Powered by JazzHR