Director, UX Research & Design (Remote)

Insights is a division of Workforce Solutions looking for a visionary UX Director to help build and lead our UX team. This UX leader will be responsible for driving the team execution for all aspects of the UX lifecycle. As an experienced UX professional, you will bring your point of view to help establish, improve and optimize our team's capabilities for delivering exceptional products across the portfolio.

We are looking for that rare individual who can be transformational to help elevate our design-driven

product lifecycle and innovation process. This individual enjoys mentoring, teaching, and leading a team

of UX researchers and designers on everything from ideation and research to usability and design. You

will work closely with product managers, designers, developers and business stakeholders to envision,

architect, design, test, and optimize our platform and applications.

Who is Insights, An Equifax Company?

At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, financial institutions, government agencies and consumers make critical decisions with greater confidence.

Insights is a division of Workforce Solutions, Equifax's largest and fastest-growing business unit. Insights delivers breakthrough data and analytics to reduce people-based risk, mitigate fraud and meet compliance mandates. As the nation's most comprehensive and trusted source of risk and criminal justice intelligence, we offer timely, reliable insights through vertical partners on AI-driven, SaaS-based cloud architecture. We enable commercial enterprises and government agencies to build trust and safety while improving operational efficiencies.

To accomplish our goals we focus on nurturing our people for career advancement and learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees. Regardless of location or role, the individual and collective work of our employees makes a difference. We are looking for talented team players to join us as we deliver on our mission of using data and technology for good.

What you'll do

* Build and lead a team of UX professionals to plan, research and execute product design in-line with the product roadmap

* Identify and articulate user behaviors and needs based on data to guide designers and developers

* Direct and contribute to research design, research studies, wireframes, prototypes, and interaction design

* Conduct and lead foundational, generative, and evaluative research that results in product design recommendation

* Communicate, lead, mentor, collaborate to create well-crafted, world-class products and experiences

What experience you need

* BA or BS in Anthropology, Psychology, Human Computer Interaction, Art, Design, or similar field or equivalent experience

* 7+ years of experience in research and/or design and 3+ years of experience building and managing a UX team

* Expert knowledge of data driven UX research and design (e.g. HEART) and expert knowledge of journey mapping for a variety of processes

* Proficient in research and design tools such as Sketch, Miro, Zeplin, and InVision

* Basic understanding of HTML and CSS

What could set you apart

* MA or PhD in Anthropology, Psychology, Human Computer Interaction, Art, Design, or similar field

* Demonstrated understanding of WCAG 2.0 guidelines and an ability to lead accessibility research and design

* Design Thinking certification

* Expert workshop facilitation skills for in person and remote settings

We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.

If this sounds like somewhere you want to work, don't delay, apply today - we're looking for you!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran

Primary Location:

USA-Kentucky-Remote

USA-California Remote, USA-Georgia-Remote, USA-Massachusetts-Remote, USA-Missouri-Remote

Function:

Function - Tech Dev and Client Services

Schedule:

Full time