This job has expired

Operations Manager GEC-2022-0005

U.S. Department of State
Sunnyslope, Washington
Closing date
Dec 9, 2021

View more

Position Type
Dean / Department Head
Full Time
Organization Type
You need to sign in or create an account to save a job.
Announcement Number: GEC-2022-0005 (PSC)

Location: Department of State- Global Engagement Center -Office of the Under Secretary for Public Diplomacy and Public Affairs Team

Position Title: Operation Manager

Open Period: Tuesday, November 30, 2021 - Wednesday, December 8, 2021 (5 days)

Series/Grade: GS-0130-14 (PSC Equivalent)

Salary: USD $122,530.00 - $159,286.00

Work Schedule: Full-Time, Non-Permanent-Temporary Non-Status

Promotion Potential: GS-14

Duty Location(s): Washington DC, US

Vacancy: 1 vacancy announcement

Telework Eligible: Yes

Security Clearance: Must be able to obtain and maintain a Top Secret security clearance. The Department reserves the right to rescind tentative offers of employment if your background investigation is not completed or security clearance is not obtained within a reasonable period of time, which is generally six months from the date the security investigation officially starts.

Supervisory Position: No

Relocation Expenses Reimbursed: No

Appointment Type Details: Non-Permanent, Non-Status Appointment, 1 year (base year) contract renewable for up to a total of 3 years.

Travel: Occasional travel required

Education Required: Bachelor's Degree Required

Key Requirements:

S. Citizenship is required.
Relocation expenses will NOT be paid.
Must be able to obtain and maintain a Top Secret/SCI security clearance.
Incumbent will be subject to random drug testing.
Verification of employment eligibility in the Unites States is required.

Who May Apply/Clarification from the Agency: Open to all U.S. citizens. You are encouraged to read the entire announcement before you submit your application package. Your application may not get full consideration if you do not follow the instructions as outlined. More than one selection may be made from this announcement if additional identical vacancies in the same title, series, grade and office occur.


This position is located in the Global Engagement Center (GEC), Office of the Under Secretary for Public Diplomacy and Public Affairs, Department of State (DOS), directly reporting to the Deputy Director for interagency planning, coordination, integration, and implementation of Counter-Terrorism communications throughout the USG. The Global Engagement Center (GEC) is responsible for discharging the responsibilities established by Executive Order (E.O.) 13721 of March 14, 2016, using the authorities therein delineated, in particular under Section 6, and discharging the responsibilities included in Section 1287 of the FY 2017 National Defense Authorization Act (NDAA), as amended by Section 1284 in the FY 2019 NDAA, which expanded the GEC's mission and directed it to "direct, lead, synchronize, and coordinate efforts of the Federal Government to recognize, understand, expose, and counter foreign state and foreign non-state propaganda and disinformation efforts aimed at undermining or influencing the policies, security, or stability of the United States and United States allies and partner nations."

This position starts at the GS-14 Step 1 grade level. This announcement will be open until December 8, 2021, at 11:59pm. Any application received after 11:59pmon December 8th will not be considered.


Provide oversight and coordination of the Operations Branch planner, operation specialists, and effects, intelligence and analytics experts charged with coordinating with State Department peer organizations and other internal Department.
Lead development, implementation, and evaluation of operational requirements and coordination approaches that advance GEC mission objectives with State, interagency partners.
Develop and maintain relationships with his or her counterparts with appropriate offices and bureaus.
Provide guidance to and oversight of Operations Branch members on how to approach departmental clearances, engagements with embassies.

Specialized Experience:

Applicants applying for the GS-14 grade level must have at least 1 full year of experience which provided you with the knowledge, skills, and abilities to perform the duties of the position. Qualifying specialized experience must demonstrate the following:

Experience serving as a primary advisor to senior-level staff on to strategic impact of the Center's programs.
Experience establishing project management process to ensure programs are implemented.
Experience in formulating and guiding programs, policies; develop macro-level projects plans (e.g., management task lists, implementation plans, strategies, and priorities.

Knowledge / Skills / Abilities:

Mastery of written, oral, and interpersonal communication skills.
Expert knowledge of the political, military, economic, and cultural factors and their interplay with violent extremist recruitment in regions, countries and among communities around the world.
Expert knowledge of research methods and techniques, along with analytical and evaluative processes in order to analyze complex issues, identify options, and propose short- and long-term courses of action.


Your resume serves as the basis for qualification determinations and must highlight your most relevant and significant work experience(s) and education (if applicable) as it relates to this job opportunity. In order to fully evaluate your application and receive proper credit, your resume should include: (1) paid and non-paid experience, job title, dates held (month and year for qualifying purposes to receive credit), number of hours worked per week, and salary (2) knowledge of the subject matter and technical skills pertinent to this position; (3) specific duties performed that fully detail the level and complexity of the work; and (4) names and phone numbers of your current and/or previous supervisor(s). Your resume should contain sufficient information to make a valid determination that you fully meet the specialized experience requirements as stated in this job opportunity announcement for each grade level(s) for which you are applying. This information should be clearly identified in your resume. Failure to provide information sufficient to determine your qualifications for the position will result in loss of consideration.

Applicants must meet the qualification requirements and submit any required supporting documentation by the closing date of this job opportunity. Your qualifications will be evaluated on the following specialized experience, other characteristics that are relevant to the duties of this position and must be fully supported by information in your resume.

Education Required:

Degree: major or equivalent, or a combination of courses totaling at least 24 semester hours, in international law and international relations, political science, economics, history, sociology, geography, social or cultural anthropology, law, statistics, or in the humanities; or 12 semester hours in one of the above disciplines and 12 semester hours in statistics/quantitative methods.


Combination of education and experience: courses equivalent to a major, or a combination of related courses totaling at least 24 semester hours, as shown in A above, plus appropriate experience or additional education.


Experience: four years of appropriate experience in one or more of the fields listed above in work associated with international organizations, problems, or other aspects of foreign affairs.

Required Documents:

All required documents listed below, that are applicable to you, must be submitted to our automated system "" by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement.

Resume - your resume or any other written format you choose should contain the required information.
Company Name: Office of Personnel Management

Job Title: General Services Specialist

Dates worked: 9/2011 - 10/2012

Hours worked: 40 per week

Salary: $53,219

Job Duties

Cover Letter

Transcripts - if applicable, You MUST submit a copy of your college transcript(s) with your application. If selected, an official/sealed college transcript(s) will be required to verify education prior to employment.

SF-50 (if applicable, nor required)

DD214 (if applicable, nor required)

For More Info: Yvette Jackson, (202) 802-7443

Marketing Statement:

The men and women of the US Department of State with their skills, character, and commitment to public service, are the backbone of America's diplomacy. Personal Services Contractor employees support the foreign policy mission from offices in Washington, DC and worldwide. Join us in helping to shape a freer, more secure, and prosperous world as we formulate, represent and implement US foreign policy. Choose from hundreds of career possibilities - there's something for everyone!

Our Mission:

The mission of the Department of State's Global Engagement Center is to direct, lead, synchronize, integrate and coordinate efforts of the Federal Government to recognize, understand, expose, and counter foreign state and non-state propaganda and disinformation efforts aimed at undermining or influencing the policies, security, or stability of the United States and United States allies and partner nations." Be a part of our mission to address this emerging and serious national security challenge.

Qualification and Evaluations:


Applicants must meet all the qualification requirements, including education, and any selective placement factors described below by the closing date of this announcement. Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order to be credited towards qualifications. Education completed in foreign colleges or universities may be used to meet the education requirements if you can show that the foreign education is comparable to that received in an accredited educational institution in the United States. It is your responsibility to provide such evidence when applying. Click on the link for a list of accredited organizations recognized as specializing in interpretation of foreign education credentials.

How to Apply:

Please carefully read all the instructions before you begin the application process. To apply for this job opportunity, you must submit a resume on-line through the application system.

You have until 11:59 p.m. Eastern Time (ET) on the closing date of this announcement to submit a detailed resume or any other written format you choose documenting your job-related qualifications, experience, and education (if applicable). Cover letter is optional. Please see the "Evaluation" section for specific information that should be outlined in your resume. Submit all required documentation, applicable to you, listed in the Required Documents section of this job opportunity to the website prior to the closing date of this announcement.


NOTE: If applying online poses an extreme hardship, you may request alternate application procedures to submit your application package by fax. Contact the Human Resources Specialist listed on the announcement between the business hours of 8:15 a.m. and 5:00 p.m. ET, at least two working days prior to the closing date of this announcement. The application package for alternate application procedures must be submitted and received in the Human Resources office no later than 11:59 p.m. ET on the closing date of this announcement. NOTE: Paper applications and information sent by mail WILL NOT BE ACCEPTED.

Benefits and Other Info:

The Global Engagement Center has a program that allows Personal Service Contract employees to be reimbursed for part of their health and life insurance premium costs that they incur during the period of performance. The Health Insurance Program pays 72% of the actual costs towards

either an individual policy or a family policy of the Contractor's annual health insurance premiums, provided that such amount does not exceed the maximum U.S. Government contribution for Civil Service or Foreign Service personnel as announced annually by the Office of Personnel Management. The Life Insurance Program pays 50% of one life insurance policy premium cost up to a maximum of $500.00 per year. To be eligible for the PSC Health and Life Insurance Reimbursement Programs, the employee must provide proof of insurance coverage and the cost of the premium for which they are responsible. The 401K Retirement Savings plan offered by the Department gives an opportunity for PSCs to prepare for a retirement future through participation in a retirement plan. The retirement plan provides tax benefits; however, is not matched by the Department. Former Military Service and Federal employees Annual Leave Accrual Rates: Personal Service Contract employees entering on duty with prior military service and/or federal civilian service can credit their years of service for higher annual leave accrual rates. Please submit a copy of your most recent DD-214 form and/or SF-50 for consideration for higher annual leave accrual rates.

SOCIAL SECURITY NUMBER - Your Social Security Number is requested under the authority of Executive Order 9397 to uniquely identify your records from those of other applicants who may have the same name. As allowed by law or Presidential directive, your Social Security Number is used to seek information about you from employers, schools, banks, and others who may know you. Failure to provide your Social Security Number on your application materials will result in your application not being processed.

SELECTIVE SERVICE - If you are a male applicant born after December 31, 1959, you must certify at the time of appointment that you have registered with the Selective Service System or are exempt from having to do so under Selective Service law.

REASONABLE ACCOMMODATION - This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the Disability and Reasonable Accommodations Division (202) 663-3474. The decision on granting reasonable accommodation will be on a case-by-case basis.

STATUTORY AUTHORITY - Personal service contractors (PSC) who are hired pursuant to statutory authority section 5 of the Foreign Buildings Act of 1926 as amended, (22 U.S.C.296) (FSBA) are employees of the U.S. government under common law master-servant standards and as confirmed by the Office of Federal Procurement Policy of the Office of Management and Budget, can perform inherently governmental functions to the extent consistent with the statutory authority under which they were hired.

EQUAL EMPLOYMENT OPPORTUNITY - The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, and membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

EMPLOYMENT ELIGIBILITY VERIFICATION PROGRAM (E-Verify) - U.S. law requires organizations to employ only individuals who may legally work in the United States -either U.S. citizens, or foreign citizens who have the necessary authorization. This agency utilizes E-Verify to compare information from the Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security (DHS) and Social Security Administration (SSA) records to confirm employment eligibility. If the employee's information does not match DHS and /or SSA records, the employee is given the opportunity to resolve the problem. If eligibility cannot be verified, employment will be terminated.

Next Steps:

After all application packages have been received, we will review your resume to ensure you meet the qualification requirements. After we review and evaluate all applications, the most highly qualified candidates will be referred to the hiring manager for further consideration and possible interviews. After a tentative job offer has been made, we will conduct a suitability and or security background investigation.

Note: This is a Personal Services Contract. This is NOT a federal direct-hire position.
You need to sign in or create an account to save a job.

Get job alerts

Create a job alert and receive personalized job recommendations straight to your inbox.

Create alert