Product Design Lead - Technology & Digital

Qualifications

Bachelor's or master's degree in interaction design, cognitive science, HCI, anthropology,
psychology or equivalent

6+ years of experience planning, conducting and communicating findings from user research
for digital products and services; familiarity with an enterprise setting is a plus

Experience planning and conducting both quantitative and qualitative user research at all
stages of product development

Ability to frame key questions, create research plans to address those, conduct research
and synthesize the findings into meaningful, actionable insights

Ability to design and conduct user testing and concept validation (e.g., identify potential
solution options for a stated user need, design experiments that help elicit the most viable
solution for users)

Strong interaction and visual design skills including use of a diverse set of tools (e.g.,
Adobe creative suite, OmniGraffle, Sketch, InVision, etc.)

Solid knowledge of and experience with Agile software development

Strong collaboration and experience working with others on a global basis; ability to
navigate multiple stakeholder groups and influence others

Passionate about creating value through great design and user experience

Ability to structure ambiguous problems and define tasks needed to bring clarity

Excellent communication skills, written and verbal, including the ability to articulate and
optimize design based on the value to the user and the business

Who You'll Work With

You will be based in our Waltham or Atlanta office as a core member of the Design & Innovation
team. You will be part of a global team that is distributed across Boston, New York, New Delhi
and Prague.

The Design & Innovation team is responsible for using user-centered methods to inform the
development and delivery of technology-enabled products and services used across the firm. This
work ensures that we create experiences that make the work of our colleagues faster, easier and
more effective and that we incubate new ways of working that will move the firm forward.

What You'll Do

You will contribute to all aspects of the product development lifecycle - from research and
ideation through to detailed design and delivery.

You will collaborate closely with product managers, developers and colleagues in other
disciplines to identify what will be most critical to the success of a product, what it should
feel like to interact with a product or service across multiple touchpoints, and to define how
we bring that experience into reality.

You will actively look for opportunities to apply new tools and technologies that can help
enrich the capabilities the firm provides to our colleagues to do their work. You will also
have the opportunity to be an advocate and coach for design thinking, helping others in the
firm develop their knowledge, skills and capabilities in the use of empathetic, inventive and
iterative methods for product development.

Industries

High Tech

Functions

Technology

This employer is a corporate member of
myGwork, the business community for LGBTQ+ professionals,
students, inclusive employers & anyone who believes in workplace equality.