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User Experience Researcher/Designer

Ciber Global
Dearborn, Michigan
Closing date
Nov 27, 2021

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Position Type
UX / Design Researcher
Organization Type
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Make a difference Ciber Global wants you. Come build new things with us and advance your career. At Ciber Global you'll collaborate with experts. You'll join successful teams contributing to our clients' success. You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies.

Seeking an innovative, strategic, and expansive thinker to provide both expertise and inspiration as a User Experience Researcher for our financial suite of products.
You're at the forefront of setting strategic direction for our products and championing the voice of the user throughout our organization.
We dive deep with our customers to understand what they really want and need and help our product teams turn those insights into actionable steps.
We are an empathetic, inclusive, and curiosity-driven team who serve as close partners with our product team members and fierce advocates for our users.

Skills Required:

Leading high level, strategic research initiatives utilizing innovative research methods and experiments to help drive product direction for the organization.
Partnering with Product Owners, Product Managers, Interaction Designers, and other product team members to understand customer needs and opportunities.
Owning the user research process for your products throughout the product lifecycle, from problem definition and research planning to synthesis and stakeholder buy-in.
Planning, conducting, and facilitating user research sessions such as user interviews, contextual inquiry, co-creation workshops, data analysis, lean experimentation, etc.
Championing user experience research and design to departments across the company.

Skills Preferred:

High level strategic thinking and analysis for both early-stage concepts and established products.
Ability to thrive in and make sense of highly ambiguous problem spaces.
Ability to think outside the box and be creative to find the best and most suitable ways to get the answers needed for product direction.
Listening, being thoughtful, and having deep compassion and advocacy for the users of your products.
Owning your own work, processes, and direction for the research on your products.
Taking a highly collaborative approach with your partners in the product organization.
Helping coach and guide product teams on the value of user research and design.

Experience Required:

4+ years of experience as a User Researcher or UX Designer.
4+ years of experience leading user research initiatives for highly collaborative, multidisciplinary teams.

Experience Preferred:

6+ years of experience as a User Researcher or UX Designer

Education Required:

Bachelor's degree

Education Preferred:

Master's, or PhD in user experience, human-computer interaction, sociology, anthropology, psychology, design, or related degree

At Ciber Global our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks.

Find a purpose Help clients embrace emerging technologies. Create inventive solutions and meet intriguing client challenges. Solve, fix, design and innovate. Be a part of something bigger by helping clients go digital, create engaging customer experiences and transform their business.

Move ahead

Our success as a company is built on practicing inclusion and embracing diversity. Ciber is committed to providing a work environment free from discrimination and harassment, where all employees are treated with respect and dignity. Together we work to create and maintain an environment where everyone feels valued, included, and respected. At Ciber, our differences are embraced and celebrated. Ciber Global is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.

Ciber is proud to be recognized as a National Minority Supplier.

National MBE Certification has been issued to Ciber Global, LLC by the Michigan Minority Supplier Development Council.

About Ciber

Founded in 1974, Ciber partners with organizations to develop technology strategies and solutions that deliver tangible business value. Ciber Global is a consulting, outsourcing and business solutions integration provider and partner with offices across the United States and India.

Ciber's strength is enhanced by its parent company, HTC Global, a growing technology innovation and execution leader with 11,000 employees worldwide. HTC Global helps its clients reimagine technology to reach business goals.
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