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Research Intern - Social Media Collective and Yammer

Microsoft Corporation
Cambridge, Massachusetts
Closing date
Jan 14, 2022

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Position Type
Research Scientist / Analyst
Full Time
Media Studies
Organization Type
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Virtual Internship
P* *articipation in the Research Internship Program requires that you are physically located in the United States or Canada for the duration of the internship.
Research Internships at Microsoft provide a dynamic environment for research careers with a network of world-class research labs led by globally-recognized scientists and engineers. Our researchers and engineers pursue innovation in a range of scientific and technical disciplines to help solve complex challenges in diverse fields, including computing, healthcare, economics, and the environment.
Microsoft Research New England (MSRNE), part of the global network of Microsoft Research Labs, together with Yammer, is looking for an advanced PhD student to bridge the Social Media Collective (SMC) and the Yammer research team for a 12-week paid internship. The Social Media Collective brings together empirical and critical perspectives to understand the politicaland cultural dynamics that underpin social mediatechnologies. Our work spans several disciplines: anthropology, communication, economics, gender and sexuality studies, information, law, media studies, science & technology studies, and sociology.
This intern will work with the Social Media Collective and the Yammer Research Team to conduct a qualitative participant-observation and interview research project, with particular focus on self-expression, impression management and social capital in organizational contexts. This research will shape how millions of enterprise employees using M365 have richer, more meaningful interactions within the workplace through explorations of how employees engage with newly released features in Yammer.
For more information about the Social Media Collective, and a list of past interns, visit the Aboutpage of our blog ( ).
For more information about Yammer, visit Yammer Enterprise Social Network | Microsoft 365 (
Interns put inquiry and theory into practice. Alongside fellow doctoral candidates and some of the world's best researchers, interns learn, collaborate, and network for life. Interns not only advance their own careers, but they also contribute to exciting research and development strides. During the 12-week internship, students are paired with mentors and expected to collaborate with other interns and researchers, present findings, and contribute to the vibrant life of the community. Research internships are available in all areas of research, and are offered year-round, though they typically begin in the summer.
Additional Responsibilities
The ideal candidate may be trained in any number of disciplines (including communication, organizational sciences, information studies, anthropology, sociology, human-computer interaction, or a related field), but should have a strong qualitative methodological, analytical, and theoretical foundation and be interested in bridging foundational research and product use and development. Candidates with course training in organizational communication, identity at work, and/or social media are particularly welcomed.
Interns are also expected to give short presentations on their project, attend the weekly lab colloquia, and contribute to the life of the community through weekly lunches with fellow PhD interns and the broader lab. Interns will have cross-discipline collaboration opportunities within the Yammer product team and present research findings as they relate to the product, while gaining exposure to conducting research within a product development lifecycle. There are also natural opportunities for collaboration with SMC researchers and visitors, and with others currently working at MSRNE, including computer scientists, economists, and mathematicians.
In addition to the qualifications below, you'll need to submit a minimum of two reference letters for this position. After you submit your application, a request for letters may be sent to your list of references on your behalf. Note that reference letters cannot be requested until after you have submitted your application, and furthermore, that they might not be automatically requested for all candidates. You may wish to alert your letter writers in advance, so they will be ready to submit your letter.
Required Qualifications
- Applicants musthave completed Ph.D. coursework by the time they start their internship (approximately May 2022).
Unfortunately, there are no opportunities for Master's students or early PhD students at this time.
P* *articipation in the Research Internship Program requires that you are physically located in the United States or Canada for the duration of the internship.
Preferred Qualifications
Applicants from historically marginalized communities, underrepresented in higher education, and students from universities outside of the United States are encouraged to apply.
Your application needs to include:
- A short description (no more than 1 page, single spaced) of your training and experience in using methods such as ethnography, interviewing, and participant observation to study online interaction.
- A short description (no more than 1 page, single spaced) of your training and experience in studying topics related to work, identity, and/or social media.
- A brief description of your dissertation project (no more than 1 page, single spaced). Feel free to attach a separate citations page-we will not include that in the page count.
- An academic article-length manuscript (~7,000 or more) that you have written (published or unpublished) that demonstrates your writing skills. We won't count citations in this word count.
- A copy of your CV.
- If available, pointers to your website or other online presence (this is not required).
- In addition to those qualifications, you'll need submit the names and email contact information for two academic letters of reference (one contact must be your dissertation advisor).
- Note that we cannot request letters until you submit your application.
- We will count your application as ON TIME, as long as we have your materials. Encourage your letter writers to send their references for you once they receive a request to do so.
- Please alert your letter writers in advance and ask them to look for a letter request from a email alias (often, this email ends up in email Spam Folders).
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form ( .
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
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