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Digital Accessibility Specialist

Horizon Software
Georgia, Indiana
Closing date
Dec 30, 2021

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Position Type
Full Time
Organization Type
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** Digital Accessibility Specialist**

**Job Category****:** Product Development **Requisition Number****:** ACCES011382 Showing 1 location **Job Details**


CBORD and Horizon are the world's leading providers of integrated technology solutions powering housing, access, foodservice, nutrition, eCommerce, and card systems for K-12 and higher education, acute care, senior living, and business campuses. Our success and growth is directly attributed to our DREAMteam. Our culture is built on integrity, respect for our people, and continuous personal development. We maintain an entrepreneurial spirit, where creativity, innovative problem solving, and learning agility drive our day-to-day actions.

***DREAMteam (how we refer to all of us)*** You're engaged and self-motivated. You think like an entrepreneur, constantly driving improvement and innovation. You act as a change agent. You're a team player contributing to a collaborative and diverse work environment. We question the status quo and so should you. You are accountable and focused and take smart risks. You're an extension of our talent acquisition team - always scouting top talent to join our team.

As Digital Accessibility Specialist , you seek to understand the jobs our users have and the work they do, record their frustrations, and conceptualize their mental models. You find opportunities to ask questions and seek answers. You will recommend best practices for working with users from both an accessibility and usability standpoint. With a focus on accessibility for this role, you will be expected to be the authority on accessibility standards, best practices, and the experience of having these impairments in the design and development process.

**What You'll Be Doing**

* Creating a research plan to identify what data to collect, who will be involved, how to analyze the data, and why it will be helpful
* Working with design, development, and product teams to better understand our responsibility toward a broader, more inclusive design philosophy of our products
* Coordinating with business stakeholders to improve product accessibility and usability
* Assessing our software accessibility and usability making recommendations for enhancements based on Section 508, Canada's Bill C-81, WCAG, and so forth
* Authoring Voluntary Product Accessibility Templates (VPAT)
* Maintain a roadmap of products to evaluate and work with the product team to make enhancements to the products based on those evaluations
* Analyze the data collected and describe recommendations for future design/development work to address any deficiencies found in the testing
* Advocating for users of all capabilities at CBORD and Horizon Software
* Utilizing and training others on tools such as JAWS, WAVE, NVDA, VoiceOver, TalkBack, etc.

**What You'll Bring to the Table**

* A bachelor's degree or above in Human-Computer Interaction, Psychology, Sociology, Anthropology, or another related field is preferred
* At least 4 years of experience as a user researcher or comparable experiences is preferred
* High-quality samples of previous writing, presentations, and/or prior research
* Ability to deliver on both extended and tight time frames
* Ability to present your work to a co-functional team in a coherent and easily digestible manner
* An inquisitive nature that seeks not just solutions, but also new unrealized problems
* Self-starter related to tasks, requests, and documentation
* Knowledge maintaining or contributing to product roadmaps
* Entrepreneurial mentality to tackle a variety of duties, challenges, and opportunities
* Comprehension of basic UI and UX best practices
* Skilled at visually representing complex data, findings, and insights
* Skilled at qualitative coding techniques and analysis
* Experience at conducting rigorous formal and relaxed informal usability evaluations and at knowing when each approach would be appropriate would be a bonus
* Experience at conducting discovery work through site and workflow observations or interviews with stakeholders would be a bonus
* Adept at facilitating workshops and stakeholder meetings
* Skilled at educating and guiding others (researchers, designers, product folk) in performing effective accessibility planning and analysis

**What's Good to Know**

* This position may between 10-25% travel per quarter (approximately 1.5-3 weeks per quarter).
* Our team is partially composed of remote team members, including some outside the US. It may be necessary for occasional meetings outside normal working hours.
* You will need to be comfortable interacting with customers and end users.

**Who You'll Work With**

* (reporting to) the CBORD and Horizon Design Director of UI/UX.
* A team of UI engineers, product designers, UX architects, and researchers.
* Product and market owners for achieving business goals.
* Customer care, professional services, and sales stakeholders to reach out to customers
* Customer representatives and even our customers' customers

**Why Join the DREAMteam: *DREAMperks***

**Staying Healthy**

* Eligible team members have access to a robust health insurance plan on their first day of employment.
* To encourage, motivate and challenge team members to take an active interest in their health and well-being, the Company provides a Wellness Benefit of $200 for the calendar year.
* Access to an Employee Assistance Program.

**Enjoying Time-Off**

Eligible team members are granted with the following paid time off annually:

* Vacation: 15 vacation days; pro-rated during the first year
* Holidays: 10 paid holidays each year
* Sick Time: 5 sick days; pro-rated during the first year
* Personal days: 3 personal days; pro-rated during the first year

**Planning for the Future**

* Employer paid Life Insurance / AD&D / Short-Term Disability Insurance
* Voluntary Long-Term Disability Insurance / Term Life Insurance / AD&D
* Access to FSA Plans & Commuter Benefit Plans
* 401(k) Savings Plan where the Company matches team member contributions $0.50 for every dollar saved up to 8% of pay.
* Access to the Roper Employee Stock Purchase Plan
* Paid Parental Leave Program

**Make an Impact**

* **DREAMcares** (The Company's outreach initiative to support our extended community): Eligible employees will have access to 3 paid days off annually to serve at a qualified and approved organization.

*This description is intended to be generic in nature. It is not intended to determine all specific duties and responsibilities of any particular position. Essential functions and overtime eligibility may vary on the specific tasks assigned to the position.*









**Licenses & Certifications**

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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