Senior UX Researcher

SingleMind is a way of thinking. We're also a digital product design and development firm headquartered in the Portland area. We seek out dedicated and professional designers, engineers and team members with broad interests and skills. Is that you?

We're currently searching for a Senior UX Researcher to join our growing team. We are a diverse, agile oriented, Open Source focused, user centered software product design and development consultancy that consistently exceeds our customers' expectations.

We have an immediate need for someone with the skill sets below.

Primary Requirements:

• You are looking for a chance to create engaging and interactive mobile and web applications
• You love designing interfaces for new or existing mobile and web applications
• You stay aware of web interaction paradigms and trends and are passionate about collaborating with like-minded teams of engineers and designers to share your interests
• You collaborate closely with designers, product managers, engineering, and marketing teams to identify research topics that will drive short- and long-term product development
• You leverage and develop research practices, and processes to empower product, design, marketing, and engineering teams to engage with users directly
• You comfortably lead research initiatives to address both user behavior and attitudes towards new and current initiatives
• You comprehensively plan and execute a research agenda using a wide variety of qualitative and quantitative research methods
• You analyze and synthesize research findings into actionable insights that both fuel ideation and deeper empathy with our users
• You communicate research findings and illustrate insights in compelling and creative ways to project stakeholders
• You adapt and innovate research practices to meet team needs
• You evangelize UX research practices and methodologies throughout the company
• You want to participate in project planning, design review, and architectural meetings
• You always look for ways to increase your knowledge and find things to be passionate about

Qualifications:

• B.A/B.S. in Human Computer Interaction, Psychology, Experimental or Cognitive Science, Anthropology, or equivalent experience in a related field
• 3+ years experience in applied product research and design
• Knowledge of quantitative, statistical concepts and behavioral analysis
• Ability to formulate, ask - as well as answer - meaningful and impactful questions
• Ability to design and conduct quantitative research, such as surveying (questionnaire design, sampling, analysis)
• Ability to design and conduct qualitative research, such as user interviews, user testing observations, and focus groups
• Ability to break down complex analysis into concise results and actionable insights for a lay audience
• Strong written and verbal communication skills

What's really required:

• MA/MS in Human Computer Interaction, Psychology, Experimental or Cognitive Science, Anthropology, or equivalent experience in a related field
• You package insights into design tools and assets for product managers and designers to leverage (i.e. personas, design principles, scenarios, frameworks, etc.)
• Experience conducting international/cross-cultural research
• Familiarity with qualitative methods and secondary research methods
• Genuine interest in a job done well
• Being a completionist; a job isn't done till it's done right.

Our Culture

• We are seeking passionate, smart people who love technology and want to be a part of something bigger. Our projects range from crafting small to large-scale applications (i.e. eLearning applications used by hundreds of thousands of concurrent daily users) to designing and developing an entirely new way of composing and distributing digital music. We are not seeking someone who only considers themselves a "designer". Are you someone who is able to see the potential of a project and is excited at the chance to turn that idea into a reality?
• The ideal fit will be self-motivated and capable of both independence and collaboration (via Scrum or similar Agile methodologies). You are able to accurately estimate the amount of work required to achieve a goal. You are constantly looking for opportunities to improve your skillset and enjoy finding ways to make processes (both software and human) more efficient.

About Us

We work virtually with flexible hours and operate as a team. Our clients range from small well-funded start-ups to large multi-billion dollar international companies. We truly believe in a balanced work/life ethic. SingleMind is an Equal Opportunity Employer.