Job Role for a UX Researcher / UX Designer, Remote

ACS Solutions has an immediate need for a UX Researcher / UX Designer with experience in the HVAC/Manufacturing Industry. This is a 12+ months contract opportunity (with long-term potential) and is located in Neenah WI (Remote). Our client is a leading HVAC company.

Please review the job description below:

Top Skills:

User experience including UX research and UX strategy

Agile environment

Figma, Axure, Sketch, Adobe XD, Omnigraffle, Balsalmiq, or other wireframing and interactive prototyping tools

Key Responsibilities:

Work in an agile environment, coordinating with people across products and across disciplines, balancing business objectives, end-user goals, and technical requirements to assist in the creation of world-class experiences. Responsible for ensuring the user-viewpoint is well-represented in everything that the Digital Product teams do, from planning through development, and release. Skilled and curious researcher who can plan, recruit, conduct, analyze, and present user research. Help build whole team buy-in and bring your Product Owner and developers with you through the process, whether through field research, collaborative journey mapping, facilitating a design sprint, or running a usability test. By obtaining and communicating user needs for short-term and long-term visioning, validating experiences in an agile environment, and conducting deeper exploration into concepts that impact multiple project teams, this role will impact customer, prospect, and partner experiences. This role is 80% user experience research/analysis and 20% strategic user experience, with opportunities to apply interaction design skills if you have them. Experience with B2B commerce is highly beneficial.

Plan and conduct user research as an input into both experience strategy and project execution. Guide teams on best research methods for a given problem, question or challenge. Analyze, synthesize, interpret, and explain research results. Prepare and deliver easy-to-understand, well-designed research plans and findings tailored to a variety of audiences. Plan and facilitate workshops with key stakeholders to gather information and insights. Help drive to consensus. Document and communicate outcomes in a clear, effective, and visually-appealing manner. Actively lead and collaborate in discussions and working sessions with cross-functional groups. Interpret user feedback to help guide designers as they develop high-fidelity designs and prototypes. Work independently under general prioritization and guidance of the UX Director. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

If it creates an interest for you, please email me the latest copy of your resume, through this posting.

Thanks and regards,

GARV​ BHALLA

Sr. Associate ‑ Recruitment

ABOUT ACS Solutions.

ACS Solutions is a global provider of information technology solutions, talent solutions and workforce management services. Our Industry vertical based domain expertise, passion for innovation, combined with the power of technologies in cognitive sciences, cloud computing, data sciences, product engineering, robotic process automation, machine learning, and block chain, helps clients envision, build and run their businesses more efficiently. Headquartered in the US, ACS Solutions has grown to over $1.2 BN.

ACS Solutions is a Certified MBE by the Georgia National Minority Supplier Development Council.

ACS solutions has multiple subsidiaries, each focused on the unique area of business:

· Analysts international Corporation (Staff Augmentation Services)

· The Ascent Services Group Inc. (Life Sciences Talent Solutions)

· HireGenics, (Payrolling, IC Compliance, & MSP Services)

· DATA Inc. (Information Technology- staffing)

Recent Awards and Recognitions:

· 6th largest IT staffing firm in the US. (Staffing Industry Analysts (SIA) 2019)

· Largest Minority IT Staffing Firm in the US. (SIA 2019)

· ClearlyRated® 2020 Best of Staffing award winner for providing remarkable service quality to our clients. This is our ninth consecutive win.

IT and Industry certifications:

· Microsoft Gold Partner: Application Development, Cloud Platform, Data Analytics, Data Center, DevOps, Data Platform

· AWS Managed Services Partner

· Google Cloud Partner

· ISO 27001:2013 Certified for Data Security

· ISTQB Gold Partner

· ISMS (ISO 27001:2017)

· SOC2 Type II Compliant

Job Requirements:

Key Requirements and Technology Experience:

• Bachelors degree or equivalent experience

• 5 to 9 years in a user experience role, including UX research and UX strategy

• Experience planning, conducting and summarizing user research and design workshops

• Experience with tools such as Dovetail, Lookback, Validately, Qualtrics, or Miro

• Experience using a variety of research methods across the product lifecycle Excellent written, verbal and interpersonal communications skills

• Strong presentation skills, including preparing presentations and presenting them to various local and remote audiences

• Strong consultative skills, capable problem-solving abilities, and ability to build consensus across teams

• Willingness to travel, as needed, to conduct user research

• Comfortable work independently on multiple projects and priorities

Additional Preferred Experience

• Degree in Anthropology, Sociology, Psychology, Human Computer Interaction or similar field

• HVAC and or manufacturing industry experience

• Experience with web and mobile design in an agile environment

• Comfortable working with UX research and design agencies

• Creating and testing Information architectures & Micro-copy

• Working knowledge of graphic design best practices (color theory, brand standards)

• Experience in Figma, Axure, Sketch, Adobe XD, Omnigraffle, Balsalmiq, or other wireframing and interactive prototyping tools

• Experience leading researchers and/or designers

• Micro-copy experience

• Quantitative research skills