Senior Design Researcher - Advanced Concepts
- Employer
- TTI Floor Care North America
- Location
- Charlotte, North Carolina
- Closing date
- Dec 7, 2021
View more
- Position Type
- UX / Design Researcher
- Hours
- Full Time
- Specialty
- Area Studies, North American Studies
- Organization Type
- Business
You need to sign in or create an account to save a job.
Job Summary
Job Summary:
You will be part of the Advanced Concepts team at TTI floorcare to bring ideas to concepts! You will work in a cross-functional team composed of passionate Industrial Designers, engineers, and Product Marketing to solve challenging user needs and technical hurdles. The Senior Design Researcher will support various pre-development concept phases to inspire and influence key decision makers and validate next generation of floorcare experience.
Duties And Responsibilities
Minimum Job Requirements:
Job Summary:
You will be part of the Advanced Concepts team at TTI floorcare to bring ideas to concepts! You will work in a cross-functional team composed of passionate Industrial Designers, engineers, and Product Marketing to solve challenging user needs and technical hurdles. The Senior Design Researcher will support various pre-development concept phases to inspire and influence key decision makers and validate next generation of floorcare experience.
Duties And Responsibilities
- Design and execute multi-faceted research plans. These plans typically include qualitative discovery research in homes, primary and secondary research exercises to understand the competitive product set, and evaluation of mock-ups and preliminary concept prototypes in field.
- Build, grow, and maintain a network of users to understand their evolving needs. Establishing strong relationships with our end users is critical to conducting appropriate discovery research, co-creating solutions, and eliciting honest feedback.
- Analyze and synthesize research findings into key insights that inform opportunities for new features, functionalities, and business approaches.
- Plan and facilitate hands-on evaluations, team workshops, and analysis sessions. These participatory co-creation sessions result in a common ground of familiarity with products and their use, while inspiring creativity and collaboration within the team.
- Present research findings in an engaging and concise manner to key stakeholders across the business. You will need to communicate through well-crafted presentations and events that educate and inspire your team through photos, video, diagrams, storytelling and demonstrations.
Minimum Job Requirements:
- You are comfortable approaching potential research participants to introduce yourself and engage in observation and open-ended lines of questioning
- You are curious, not just about your research topic but also the company, your co-workers, and your process
- You are ready to jump in with both feet to try new methods and learn from your mistakes
- You are comfortable working in the ambiguous "fuzzy front end"
- You are proactive and open to changing research plans on the fly based on new information
- You have strong communication skills and can get your ideas across to engineers, industrial designers, and marketers alike
- You link everything back to our core end user's activities and needs to provide insight for developing breakthrough products
- You are a team player, focused on bringing the team along on the journey
- You have passion for the importance of user insights in the product development process and are ready to champion those insights
- You make non-obvious connections and revel in talking about ideas
- Master's degree plus a minimum of three years' experience in Psychology, Anthropology, Sociology, Industrial Design, Graphic Design, Business, or Engineering; or Bachelor's degree in the same fields plus five years' experience.
- Minimum 5+ year's experience in product development with an understanding of innovation and design thinking
- Minimum 5+ year's experience using qualitative research methods including observation, interviewing, and contextual inquiry
- Some domestic travel
- Upon an interview, must be prepared to present on a project and its methodology
You need to sign in or create an account to save a job.
Get job alerts
Create a job alert and receive personalized job recommendations straight to your inbox.
Create alert