Research Assistant

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Title: Research Assistant

Duration: 12 Month Contract

Location: San Francisco, CA

Research Assistant Overall Responsibilities:

Conduct independent research on multiple aspects of how users engage with novel products and experiences. Collect and analyze user behavior via quantitative methods, benchmark studies, lab studies and surveys. Work with designers, product managers, engineers and research managers to prioritize research opportunities in a fast-paced, rapidly changing environment. Understand and incorporate complex technical and business requirements into research. Evangelize research findings to diverse audiences through written reports and oral presentations.

Requirements:

· Strong understanding of strengths and shortcomings of different research methods, including when and how to apply them during each product phase.

· Excellent working knowledge of statistics and the principles of experiment design.

· Excellent leadership, communication and teamwork skills.

· The ability to operate in a very fast-paced environment. A deep desire to apply design toward expanding what's possible and improving the world.

Research Assistant Top 3 Daily Responsibilities:

· Observe and run usability testing sessions and interviews, taking notes during sessions

· Analyze qualitative & quantitative data, interpret and present research findings to audiences at all levels

· Create compelling story-driven reports that highlight the findings (including creating graphs, highlight videos, slide decks etc.)

Research Assistant Required Education, Experience and Skills:

· BA/BS degree in Anthropology, HCI/Computer Science, Human Factors, Psychology, or other related fields, or equivalent practical experience.

· 3+ years of work experience as a UX Researcher or Research Assistant Experience conducting live and remote semi-structured interviews and usability studies.

· Effective interpersonal, communication, negotiation, and collaboration skills.

· Experience integrating user research into product designs and design practices.

· Detail oriented and ability to work independently and prioritize time between multiple projects.

· Be flexible by adapting to changing schedules and different projects

· Strong oral and written communication skills

· Experience in tech companies

· Specific Tools or Applications experience (ex. Google Apps, Salesforce CRM, etc)

· Google Apps and Suite of Tools (Sheets, Slides, Docs, GVC, etc.)

· Certification or license (ex. CPA, PMP, Cisco)

Research Assistant Preferred Experience and Skills:

· M.S./M.A. or Ph.D. in a related field combined with 2+ years of relevant work experience

· Experience in survey design with a working knowledge of statistics and experimental design

· Strong understanding of the strengths and shortcomings of different qualitative and quantitative research methods, including when and how to apply them during the product development process

· Experience with end-to-end services and e-commerce shopping platforms

· Survey Research- Experience conducting survey-based research

Synergis Creative (creative.synergishr.com) is a specialized division of Synergis (synergishr.com) that serves the needs of leading creative firms, departments and agencies. Synergis Creative carefully matches creative and marketing talent to a full-time, contract or project positions.

Synergis Creative's recruiters have been a driving force of the creative and marketing space for over six years. We draw from a wealth of experience with technology staffing, industry best practices and exceptional connections to match candidates with incredible opportunities. Synergis is an Equal Opportunity/Affirmative Action employer.

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