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UX Researcher (Mixed Methods), Instagram

Menlo Park, California
Closing date
Sep 25, 2021

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Position Type
UX / Design Researcher
Organization Type
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Our UX Research team is designing for the global diversity of human needs, which requires us to deeply understand the behaviors of the people behind them. Instagram researchers tackle some of the most complex challenges to gain deeper insights into how people interact with each other and the world around them, and work collaboratively to contribute new ideas to products that impact the experiences of billions of people on a global scale.

We employ a variety of qualitative and quantitative methods to accomplish our goals, including surveys, focus groups, field studies, usability tests, and 1:1 interviews. We value a diverse range of perspectives and stem from many different backgrounds - geographically, culturally, educationally, philosophically. We come from industry and academia, with roots in anthropology, design research, economics, HCI, human factors, market research, political science, sociology, social computing, and social psychology, among others.

The ideal candidate is passionate about increasing access to Instagram for people around the world. We're looking for excellent communicators who are knowledgeable about product design and/or ranking and personalization, passionate about understanding people, curious about the relationship between technology and society, comfortable in a fast-moving organization, excited to collaborate, open-minded about learning new skills and methods, and focused on influencing the future of Instagram.
UX Researcher (Mixed Methods), Instagram ResponsibilitiesWork closely with product and business teams to identify research topicsAct as a thought leader in the domain of research, while advocating for the people who do or could use our productsContribute to research team strategy within orgWork broadly across team to help identify trade-offs between short and long-term research goals and select right mix of projects to benefit teamDesign studies that address both user behavior and attitudesGenerate insights that both fuel ideation and evaluate designsConduct research using a wide variety of methods, and interpret analysis through the lens of UX, HCI, and social scienceCollaborate closely with other UX researchers to leverage and build upon knowledgeWork cross-functionally with design, product management, content strategy, engineering and marketingPartner with engineers, analysts, and other technical roles to create and share researchCommunicate results and illustrate suggestions in compelling and creative waysMentor other researchers, and maintain our team's high standard of workMinimum QualificationsBachelor's degree in a human behavior related field, such as Human-Computer Interaction, Psychology, Sociology, Communication, Information science, Media studies, Computer Science, or Economics7+ years' relevant experience within user experience, applied research setting and/or product research and developmentKnowledge of qualitative and quantitative research methodsExperience synthesizing large-scale data in multi-method studiesExperience with survey design and response effectsExperience planning and executing complex research projects in a product group or business area, working across multiple projects simultaneouslyExperience identifying, initiating, and leading projects of large scope that contribute to the greater research/product team through mentoring, culture, subject matter, or research expertiseExperience building meaningful cross-functional relationshipsExperience translating research findings into strategic narrativesEffective communication skills with experience presenting to diverse audiencesExperience coding with R, SQL or SPSSPreferred QualificationsMaster's degree in related field and 5+ years' relevant experience, or PhD in related field and 2+ years relevant experienceAbout the Facebook company Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started. Facebook is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or who are neurodivergent, and to candidates with sincerely held religious beliefs or requiring pregnancy related support. If you need support, please reach out to (Colorado only*) Minimum salary of 153.000 $/year + bonus + equity + benefits *Note: Disclosure as required by sb19-085(8-5-20)
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