Market Research Analyst

About the Team:
The Customer Experience (Marketing) team works to showcase our brand through the lens of expertise and love. They work to provide a personalized experience for our consumers backed by best-in-class, data-driven marketing capabilities. The Customer Experience team focuses across 4 departments including, Marketing, Creative, Communications, and our Loyalty & CRM team. Everyone brings his or her own point of view to create a unique experience for the pets and pet parents.

About the Job:
The Market Research Analyst will support the Research Lead with a focus on quantitative data analysis. The Market Research Analyst will participate in cross-functional research initiatives and support in delivering actionable insights to inform strategic direction. You are a professional who is passionate about identifying trends, data visualization, is a collaborative team player and has strong project management, analytical and writing skills. As a Market Research Analyst, you will be responsible for:Supporting execution of quantitative surveysSurvey programming, data management, data analysis and data visualizationAnalyzing and extracting key findings from primary data and create visually compelling reports Leveraging PetSmarts proprietary panel of Pet Owners to address relevant research needsKeys to Success:Curious and Analytical mindset: Mining data with a strategic lens to identify meaningful data patternsEfficient Planning and Project Management: Right-sized scope and timeline for executing research surveys and delivering insights.Partnership: Collaborate with colleagues acrossPetSmart, including Buying, Marketing, Loyalty, Customer Experience and Operations.Clear Writing and Actionable Communication: Key to delivering insights that get traction and drive the business is to be an articulate storyteller.Education and Qualifications:Bachelor's degree from four-year college or university required in relevant field (e.g., Marketing Research, Psychology, Anthropology, Statistics, Business)2 to 5 years of experience in consumer insights and/or market researchDemonstrated knowledge of quantitative research methodologies (qualitative a plus), survey design and programming Exceptional analytical and quantitative problem-solving skillsAbility to synthesize data from multiple sources and tell story in visually engaging reportsAbility to work collaboratively in a team environmentAdvanced proficiency in Microsoft Excel and PowerPointExperience with SPSS and survey programming tools an asset

About the Culture:
Our home office offers outstanding amenities in a fun and rewarding workplace including:Pet friendly environment, bring your pets to work!A work-life balance and family events such as movie nights, art events and holiday festivalsTop Dog gym with equipment, fitness classes, massage therapists and personal trainersSit & Stay Caf serving fresh breakfast and lunch optionsStarbucks cartproductivity at its finest!Lil Paws learning center and onsite daycare facilityVolunteer events with PetSmart CharitiesLearn more about #LifeAtPetSmart here:https://www.lifeatpetsmart.com/life-at-petsmart/Check out Associate stories and share in some celebrations at PetSmart: https://www.blog.lifeatpetsmart.com/Explore PetSmart Benefits here:https://benefits.petsmart.com/