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UX Researcher (f/m/d)

Employer
Adverity
Location
Oakton, Virginia
Closing date
Oct 18, 2021

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Position Type
UX / Design Researcher
Hours
Full Time
Organization Type
Business
At Adverity we create complex data-driven web applications for marketing professionals. As part of our rapidly growing UX team at Adverity, we are looking for an ambitious mid-level UX Researcher (f/m/d) to help us proactively re-invent the user experience of our products. You will be given lots of independence and ownership to try new initiatives and carry out - in close collaboration with our Product & Engineering departments - the research you see fit. You will help lay down the foundations of a strong and influential UX Research practice in a fast-paced, constantly evolving environment and thus help departments bring our product to the next level. WHAT YOU CAN LOOK FORWARD TO WITH US FREE COFFEE & TEA ORGANIC FRUIT FLEXIBLE WORKING TIME HOME OFFICE A MODERN AND STYLISH OFFICE SPACE NO DRESSCODE ERGONOMIC WORKSPACE TEAM ACTIVITIES GREAT INTERNATIONAL & DIVERSE TEAM CUTTING-EDGE TECHNOLOGY FLAT STRUCTURES A WILD RIDE FREE COFFEE & TEA ORGANIC FRUIT FLEXIBLE WORKING TIME HOME OFFICE A MODERN AND STYLISH OFFICE SPACE NO DRESSCODE ERGONOMIC WORKSPACE TEAM ACTIVITIES GREAT INTERNATIONAL & DIVERSE TEAM CUTTING-EDGE TECHNOLOGY FLAT STRUCTURES A WILD RIDE What you'll do: * Assist with laying down the foundations of a strong UX research practice in a scaling business * Initiate, coordinate and carry out appropriate end-to-end, mixed-methods research projects, both evaluative and generative, with a high degree of initiative and independence * Carry out multiple simultaneous user research studies, across all of our products, that will yield actionable results * Propose realistic solutions to user problems and recommendations for improving our platform based on your research findings and tech limitations * Document your research findings in the UX Repository * Set up the appropriate research operations to enable faster and more frequent research, with a focus on introducing immersive research methods into our toolkit * Constantly challenge the status-quo and advocate for a simpler interface as well as better user experience * Run workshops to extract knowledge from other teams (customer service, product management, sales), to share your own research findings and to help brainstorm solutions * Propose new creative ways of increasing exposure to user research within the company * Contribute to the creative atmosphere in the UX team What you'll need: * An educational background in either psychology, neuroscience, behavioural science, anthropology, sociology, human-computer interaction or another behavioural field that's relevant to the job * 3+ years of experience in UX Research on digital products * Comfortable learning a technical multi-faceted platform and how data-visualisation is done while researching complex user journeys * Experience with fruitful generative research * Previous experience with working with other researchers * A down-to-earth, just-enough-research approach, that easily adapts to constant changes in the product department * Interested in expanding your qualitative research skillset * Confidence to support the research findings you identify in light of resistance and demonstrate the value of your own research * Some experience with setting up new research methods, improving research practices, or with scaling up a research function * Strong initiative to make research happen, with focus on speed and delivering value over perfection * Keenness to grow and courage to undertake initiatives you have never done before and to apply methods from the wider UXR community * A love for collaboration and for reaching out to different departments to evangelize your research, thus building the PR of the team Nice to have: * SaaS user research experience * Experience with testing & proposing user-friendly copy * Ability to visualise your design recommendations through simple wireframes Are you ready to apply? The minimum salary denoted for legal reasons and according to the collective agreement (IT KV) is € 43,316. Of course, your actual salary will be in line with the market and depends on your qualifications and professional experience.

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