Ethnographer, Jigsaw

Minimum qualifications:
- Graduate degree in Anthropology, Human-Computer Interaction (HCI), Human Factors, Psychology, Sociology, a related field, or equivalent practical experience.
- Experience designing and executing research using ethnography, focus groups, survey design, or other forms of qualitative analysis.
- Experience conducting research on subject matters with populations such as online subcultures and communities.
Preferred qualifications:
- Experience navigating ambiguity and generating research plans and portfolios from ethnographic findings.
- Experience working collaboratively within a small, interdisciplinary team and alongside external research partners.
- Demonstrated research interest and comfort with studying online user harms, adversarial online actors, misinformation, or other controversial content.
Jigsaw (https://jigsaw.google.com/vision/) is focused on helping users confront threats in the face of conflict, instability, or repression. While today such users represent a fraction of the Internet community, in the future they will comprise the majority of Internet users. One of our stated goals is to try and end online repressive censorship within a decade, using initiatives like Project Shield (https://jigsaw.google.com/products/project-shield/) , a service to protect at-risk websites from attacks that threaten free expression.
Jigsaw is a unit within Google that explores threats to open societies, and builds technology that inspires scalable solutions. Jigsaw teams focus on five primary threats: censorship, disinformation, hate, harassment, and violent extremism. We forecast emerging threats online, build technology to protect people, and enable those on the front lines to take action. Jigsaw's Research and Development team uses an array of research methodologies, from ethnographic studies, behavioral psychology experiments, and ML models, to forecast emerging threats and demonstrate the potential of interventions.
Jigsaw's Research & Development team uses an array of research methodologies, from ethnographic studies, behavioral psychology experiments, and Machine Learning models to forecast emerging threats and demonstrate the potential of interventions.
- Generate novel hypotheses and develop research plans to gain deeper understanding of individuals involved in online harassment, disinformation, and extremism.
- Manage both original and commissioned research, including identifying partners, contracting, managing the budget, and overseeing deliverables with third-party experts and Google collaborators.
- Design and execute original research end-to-end, maintaining a commitment to research ethics with appropriate documentation, privacy safeguards, and peer review.
- Coordinate with a range of stakeholders using transparent, timely communication, including other researchers, product managers, designers, product policymakers, and UX teams.
- Communicate research findings to diverse audiences, internally and publicly, through written reports and presentations.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy (https://careers.google.com/eeo/) and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form (https://goo.gl/forms/aBt6Pu71i1kzpLHe2) .