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Principal UX Researcher

Amazon Corporate LLC
Queen Anne, Washington
Closing date
Aug 1, 2021

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Position Type
UX / Design Researcher
Organization Type
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Come join the Advertising Experience and Design team and help us craft innovative solutions for millions of shoppers on mobile and desktop devices. We are seeking teammates with exceptional behavioral research skills who understand the balance between speed and experimental rigor. In addition to answer interesting questions about human behavior, our team inspires change by translating research insights into design and product decisions. A day in the life
At Amazon we put our customers first in everything we do - including our advertising experiences. Prior experience with advertising technology is not a prerequisite, but obsessing over the customer certainly is one. We are part of a strategic and well-funded area of growth for Amazon. On our team, you will work cross-functionally with product managers, designers, and engineers to understand and guide their research needs (both known and unknown). This will provide you with the opportunity to have significant impact across Amazon by executing creative and influential primary research. About the hiring group
More about us here: Job responsibilities
-Understand product roadmaps and be able to translate them into long-term, as well as, short term research plans.
-Provide expertise to the larger user research team and raise the user research bar with regards to mix of methods based on research questions, timeline and resourcing.
-Work closely with the design and product management teams to define, measure and communicate user research metrics and guidelines around the various customer experience solutions evaluated.
-End-to-end experience with all aspects of the user research lifecycle (study design, recruiting, moderation, analysis, reporting, communicating).
-Hands-on experience with: user testing, remote testing, paper prototype testing, iterative prototype testing, concept evaluation, field research, and survey design.
-Experience in best practices for user research and knowledge of what approaches work and which don't. * 5+ years of hands-on experience conducting primary qualitative research in an applied setting (HCI, Enterprise UX, Software Development Life Cycle)
* 5+ years managing all stages of qualitative research in an applied setting (study design, operational execution, data analysis, and devising customer insights/recommendations)
* A strong portfolio demonstrating past work experience, deliverables, and the ability to extract actionable insights from qualitative data.
* Working knowledge of quantitative, behavioral analysis and statistics (Regression, MaxDiff, Segmentation, Driver Analysis).
* BA/BS in psychology, sociology, human computer interaction, anthropology, or related discipline. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit
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