UX Research Associate

· Planning, conducting, and observing user interviews, usability testing sessions, remote studies, and more.

· Study tasks include preparing study materials, moderating, taking notes, providing detailed transcripts for the team, and data analysis.

· Creating highlight videos/screenshots, and conducting data analysis and report documentation, presenting to the team.

· Top 3 Daily Responsibilities:

o Assisting with data collection activities.

o Running small surveys.

o Performing literature reviews.

o Coding user research videos.

Job Requirements:

Qualifications:

· Bachelor's degree in any field

· Interest in general research and/or user research methods

· Excellent observation skills

· Detailed oriented and ability to be responsive to varying needs and changing priorities

· Strong oral and written communication skills

· Can work independently and prioritize time between multiple projects

· User interview moderation - Leading and moderating a semi-structured interview with study participants, with a script or discussion guide

· Usability testing- Testing design concepts or prototypes through task-based usability research sessions

· Qualitative research data analysis- Ability to identify patterns, themes, and insights from qualitative research data (interviews, observations, usability feedback, etc)

· Presentation skills- Proficiency with creating slide presentations with key insights and presenting in person to a group

Nice to have Skills (not required):

· Master's degree in Human-Computer Interaction, Human Factors, Psychology, Sociology, Anthropology or a related field or equivalent practical experience.

As an equal opportunity employer, ICONMA prides itself on creating an employment environment that supports and encourages the abilities of all persons regardless of race, color, gender, age, sexual orientation, citizenship, or disability.