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Business System Analyst I : 21-02409

Employer
Akraya Inc.
Location
The Colony, Texas
Closing date
May 15, 2021

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Position Type
Research Scientist / Analyst
Hours
Full Time
Specialty
Business Anthropology
Organization Type
Business
Primary Skills: Business System Analyst, UX, Requirement Gathering, Agile, QA
Duration: Long Term Contract
Contract Type: W2 Only

Duties:

Perform complex business and systems analysis work, root cause analysis and provide forward thinking, long term technical solutions; conduct requirements gathering/analysis following the Agile methodology.
Identify and collaborate effectively with various business stake holders globally to solve key business challenges through implementing best practice solutions involving process change, configuration, and or customization.
Has a strong focus on gathering core requirements, beyond stated requirements and correctly places these within a broader context.
Engage with product owners at a strategic level to frame what we need to build and how to get there.
Collaborate with user researchers to define and conduct user research to truly understand our customers and users goals and needs.
Work with UX designers, Business stakeholders and Engineering teams to review wireframes, prototypes to ensure UX Designs meet requirements.
Stakeholder Management
Manages stakeholder expectations and communications within and beyond functional track.
Guides stakeholders through phases of requirements definition, development and UAT.
Interacts regularly with senior management level stakeholders, and demonstrates value from realized projects.
Reviews functional designs and obtains sign-offs with the cross functional business and IT teams.
Improves systems and processes by studying current practices and designing modifications.
Advises on solutions prepared by peers or supporting team, and champions good design practices.
Testing & Test Design
Executes functional and system integration testing as per business requirements.
Contribute to the definition of user acceptance test scenarios and participate in User Acceptance testing during sprints and release preparation as needed.
Coordinates defects clarification, triage and coordinate resolution with engineering teams.
Documentation

Training and Change Management

Works with functional leadership teams to set expectations and conduct planning and execution of SME training activities.
Engage with Operations Enablement team to support communication and training efforts related to new features, enhancements and best practices.
Analyzes adoption rates and issues and assesses business case realization and proposes solutions to improve.
Production Support
Supports and trains junior resources and oversees quality in triage and troubleshooting practices.
Leads troubleshooting efforts on critical issues with cross functional teams through resolution.
Identifies improvements to address repeat issues.

Skills:

Product Management, Business Systems Analysis, UX, Product Support, QA

Required

Business systems analysis, UX, QA, requirements definition, UAT
User acceptance, user acceptance testing, business case, business requirements
Change management, documentation

Education:
Bachelor's degree in Computer Science, Information Systems, Anthropology, Sociology

To follow up with any questions, please contact Agam at 408-907-6899

Akraya is an award-winning IT staffing firm and the staffing partner of choice for many leading companies across the US. We offer comprehensive benefits including Health Insurance (medical, dental, and vision), Cafeteria Plan (HSA, FSA, and dependent care), 401(k) (enrollment subject to eligibility), and Sick Pay (varies based on city and state laws).

If this position is not quite what you're looking for, visit akraya.com and submit a copy of your resume. We will get to work finding you a job that is a better fit at one of our many amazing clients.

Akraya is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Akraya is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.

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