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Sr. UX Researcher

Employer
Bosch
Location
Plymouth, Michigan
Closing date
May 10, 2021

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Position Type
UX / Design Researcher
Hours
Full Time
Organization Type
Business
Company Description
Every Success Has a Story.
"Made by Bosch" represents first-class quality from a global player. Benefit from a wide range of attractive career opportunities in an international company.
The UX team at Bosch North America is expanding. We´re looking for a highly motivated individual in user-oriented Service Design who can manage and drive change within our operative business divisions by applying the user centered design process.
The position provides a unique opportunity to be on the forefront of the ongoing change of the company, supporting various innovation projects across all business divisions and closely cooperating with all management levels.
Job Description
- Design and plan user research, synthesize research findings, and make research findings relevant and impactful for design
- Develop leading-edge service designs for a wide spectrum of consumer, industrial, and automotive domains, applying a user-centered process in interdisciplinary teams, managing respective projects in these fields
- As an active member of the Bosch international UX community, drive the deployment and application of the state-of-the-art best practices within Bosch North America
- Offer UX/design coaching and training. Be an ambassador for UX and design thinking within the organization
- Travel 10 to 25% of the time domestically and/or internationally
Qualifications
- Bachelor's Degree in a design discipline in combination with user-centered methods, sociology, anthropology, psychology
- 5+ years work experience in user design and/or research, e.g. practice user-centered design process, plan and apply user research methodologies like ethnographic interviewing and testing of concepts, develop customer journey maps, service blueprints, design concepts, interaction guidelines based on relevant user insights, and usability evaluation
- Experience visualizing ideas/concepts with tools like Adobe CC, Balsamiq, Axure, etc
Preferred
- Master's Degree in a design discipline in combination with user-centered methods, sociology, anthropology, psychology
- Excellent project management skills
- Strong sense of Business Analysis
- While Research is the primary function and Service Design the secondary; strengths or interest in Information Architecture, Visual Design, Interaction Design, Content Strategy, or even Front-End Development would be beneficial
- Work experience in a successful product-oriented design agency and/or experience working with an industrial client base or comparable experience in a UX team of an established industrial company
- Proven ability to create new ideas based on relevant user insights and to effectively communicate them to stakeholders
- Experience in applying design thinking principles, facilitating workshops, and design sprints
- Excellent business knowledge paired with outstanding analytical and conceptual skills
- Work under time constraints on several tasks and projects simultaneously, as well as a marked ability to work in cross-functional teams
- Well-organized and a high level of motivation to develop ideas from paper to production
- German or Spanish language proficiency

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