Human Resources Director

Heritage Senior Living is looking to hire an experienced Human Resources Director to join our corporate team!

As one of the country's industry leaders, we provide exceptional senior care and services throughout Wisconsin. Heritage Senior Living's goals are to enhance residents' quality of life and to continue its growth and success. Our plan is to open one to two new senior communities per year and develop centers of excellence that provide comfort, care, quality, and specialized dementia services.

Reporting to the VP of Operations, the Human Resources Director's primary role is to support all communities and campuses in planning, directing, and coordinating human resources activities and staff of an organization.

Essential Duties and Responsibilities

• Serve as a link between corporate as well as community/campus management and employees by handling questions, interpreting and administering contracts, and helping resolve work-related problems.
• Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements.
• Advise community/campus managers on organizational policy matters such as equal employment opportunity and sexual harassment and recommend needed changes.
• Perform and guide difficult staffing duties, including dealing with understaffing, refereeing disputes, terminating employees, and administering disciplinary procedures.
• Collaborate with the education department to plan and conduct new employee orientation to foster positive attitude toward organizational objectives.
• Maintain daily communication with corporate and community/campus managers in identifying staff vacancies and recruitment techniques; interview and select applicants.
• Plan, direct, supervise, and coordinate work activities of subordinates and staff relating to employment, compensation, labor relations, and employee relations.
• Plan, organize, direct, control, or coordinate the personnel, training, or labor-relations activities of the organization.
• Represent the organization at personnel-related hearings and investigations.
• Administer and guide compensation, benefits, and performance management systems and safety and recreation programs.
• Provide current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion, and employee benefits.
• Analyze statistical data and reports to identify and determine causes of personnel problems and develop recommendations for improvement of organization's personnel policies and practices.
• Prepare and follow budgets for personnel operations.
• Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates.
• Analyze training needs to design employee development, language training, and health and safety programs.
• Conduct and guide exit interviews to identify reasons for employee termination.
• Oversee the evaluation, classification, and rating of occupations and job positions.
• Prepare personnel forecast to project employment needs.
• Study legislation, arbitration decisions, and collective bargaining contracts to assess industry trends.
• Allocate human resources, ensuring appropriate matches among personnel.
• Develop or administer special projects in areas such as pay equity, day care, and employee recognition programs.

Skills

• Active Listening-Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Management of Personnel Resources-Motivating, developing, and directing people as they work, identifying the best people for the job.
• Social Perceptiveness-Being aware of others' reactions and understanding why they react as they do.
• Coordination-Adjusting actions in relation to others' actions.
• Critical Thinking-Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Judgment and Decision Making-Considering the relative costs and benefits of potential actions to choose the most appropriate one.
• Complex Problem Solving-Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
• Monitoring-Monitoring/assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
• Persuasion-Persuading others to change their minds or behavior.
• Systems Analysis-Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
• Systems Evaluation-Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
• Time Management-Managing one's own time and the time of others.
• Active Learning-Understanding the implications of new information for both current and future problem solving and decision making.
• Service Orientation-Actively looking for ways to help people.
• Learning-Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
• Management of Financial Resources-Determining how money will be spent to get the work done and accounting for these expenditures.

Knowledge

• Personnel and Human Resources-Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
• Administration and Management-Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership techniques, production methods, and coordination of people and resources.
• English Language-Knowledge of the structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
• Customer and Personal Service-Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Law and Government-Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
• Psychology-Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
• Education and Training-Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
• Mathematics-Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
• Clerical-Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
• Sociology and Anthropology-Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
• Communications and Media-Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

Education/Qualifications

• Bachelor's degree (BA) in related field of study from four-year college or university; or 5+ years related experience and/or training; or equivalent combination of education and experience is required.
• SHRM certification is required. SHRM-SCP as well as other HR certifications (PHR, SPHR, etc.) are preferred.
• Experience in Paycom is preferred.
• Ability to speak, write, and read English.
• Possess good judgment, problem solving, and decision-making skills.
• Strong proficiency in Outlook and Microsoft software (especially Excel and PowerPoint).
• Possess good judgment, problem solving, and decision-making skills.
• Ability to work independently as well as within a team environment.
• Must submit to all applicable pre-employment and annual tests per state and federal regulations.
• Must be willing to travel to communities/campuses if necessary.
• Understands the high level of confidentiality within the HR department.

Essential Functions

To perform this job successfully, an individual must be able to perform each essential duty. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

To Apply

Please submit a resume and a detailed cover letter explaining your interest in the position and working for Heritage Senior Living.

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